Steve Hiller

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Building Scorecards in Academic Research Libraries: Performance Measurement and Organizational Issues

Vivian Lewis, Steve Hiller, Elizabeth Mengel, 2013 .

User Needs Assessment to Support Collection Management Decisions

Steve Hiller, S. Hiller, 2004 .

Another Tool in the Assessment Toolbox

Steve Hiller, 2004 .

Community Assessment: An Essential Part of the Reference Librarian’s Toolkit

Steve Hiller, Jane Schillie, Jim Self, 2004 .

LIBQUAL+™ IN AN ESTABLISHED ASSESSMENT PROGRAM: The University of Washington Libraries Experience

Steve Hiller, 2005 .

Two Decades of User Surveys The Experience of Two Research Libraries from 1992 to 2011

Steve Hiller, Jim Self, 2011 .

Applying Performance Metrics in Libraries: Current Use

Steve Hiller, 2010 .

Understanding the Library Connection to UW Graduate Students in the Biosciences

Steve Hiller, 2007 .

How Different Are They? A Comparison By Academic Area Of Library Use, Priorities, and Information Needs at the University of Washington.

Steve Hiller, S. Hiller, 2002, Issues in Science and Technology Librarianship.

Making Library Assessment Work: The Role of Organizational Culture(s)

Martha Kyrillidou, Steve Hiller, Jim Self, 2006 .

Assessing Information Competence of Students using iSkills: A Commercially-available, Standardized Instrument

Steve Hiller, 2009 .

Listening to Our Library Users: 2001 Survey Results

Steve Hiller, 2002 .

Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries

Steve Hiller, S. Hiller, 2001, Libr. Trends.

"But What Does It Mean?" Using Statistical Data for Decision Making in Academic Libraries

Steve Hiller, S. Hiller, 2002 .

The Library Assessment Conference - Past, Present, and Near Future!

Martha Kyrillidou, Steve Hiller, Megan Oakleaf, 2014 .

From Measurement to Management: Using Data Wisely for Planning and Decision-Making

James Self, Steve Hiller, 2004, Libr. Trends.

Assessment in North American research libraries: a preliminary report card

Martha Kyrillidou, Steve Hiller, Jim Self, 2006 .

IS THERE LIFE AFTER LIBQUAL+™? LibQUAL+™ In An Established Assessment Program at the University of Washington

Steve Hiller, 2005 .

MEASURING LIBRARY GOODNESS

Steve Hiller, 2007 .

E-Resource Round Up: 2014 Library Assessment Conference: Building Effective, Sustainable and Practical Assessment

Martha Kyrillidou, Steve Hiller, Amy Yeager, 2014 .

Performance Measurement in Libraries

Martha Kyrillidou, Steve Hiller, 2008 .

Quake damages stacks at University of Washington

Steve Hiller, 2001 .

Academic Library as Place: Users and Uses

Steve Hiller, Lynne Porat, 2009 .

Keys to Effective, Sustainable and Practical Library Assessment

Martha Kyrillidou, Steve Hiller, Jim Self, 2006 .

Evaluating Bibliographic Database Use: Beyond the Numbers

Steve Hiller, 2013 .

A DECADE OF USER SURVEYS Utilizing and Assessing a Standard Assessment Tool to Measure Library Performance at the University of Virginia and University of Washington Jim Self, University of Virginia Steve Hiller,

Steve Hiller, Jim Self, 2001 .

Understanding and Strengthening Library Connections to the Research Enterprise: From Assessment to Action

Steve Hiller, Neil Rambo, Betsy Wilson, 2007 .

Effective, Sustainable and Practical Assessment during Challenging Times

Martha Kyrillidou, Steve Hiller, Jim Self, 2011 .

Management Information for Decision Making in Academic Libraries: The Library Challenge

Steve Hiller, 2005 .

The Role of Library Assessment

Steve Hiller, 2008 .

How Scientists and Engineers Find Information and Use Libraries

Steve Hiller, 2003 .

Demonstrating Our Value: Practical Approaches to Effective Library Assessment

Steve Hiller, 2007 .

Building Scorecards in Academic Research Libraries

Vivian Lewis, Steve Hiller, Donna Tolson, 2010 .

Public Access Computer‐Assisted Mapping and the Instructional Program

Steve Hiller, Jenny Marie Johnson, 1989 .

Usability Testing, Interface Design, and Portals

Steve Hiller, Jennifer L. Ward, S. Hiller, 2005 .

Public Access Computer-Assisted Mapping And The Instructional Program

Steve Hiller, Jenny Marie Johnson, 1990 .

Making Library Assessment Work Progress Report of an ARL Project

Martha Kyrillidou, Steve Hiller, Jim Self, 2005 .

Learning from Assessment: Making Our Libraries Better

Steve Hiller, 2004 .

2010 Library Assessment Conference: Reflections from the Conference Cochairs

Martha Kyrillidou, Steve Hiller, Jim Self, 2011, The Library Quarterly.

The impact of information technology and online library resources on research, teaching and library use at the University Of Washington

Steve Hiller, 2002 .

When the evidence is not enough

Martha Kyrillidou, Steve Hiller, Jim Self, 2008 .