Kristen Rost

The safety observer effect: the effects of conducting safety observations.

Alicia M. Alvero, John Austin, Alicia M Alvero, 2008, Journal of safety research.

The Effects of Task Clarification, Visual Prompts, and Graphic Feedback on Customer Greeting and Up-selling in a Restaurant

Kristen Rost, David A. Wilder, James Squires, 2007 .