Kylie Sayer

Denying the technology: middle management resistance in business process re-engineering

Kylie Sayer, Kylie Sayer, 1998, J. Inf. Technol..

Empowerment in business process reengineering: an ethnographic study of implementation discourses

Kylie Sayer, Linda Harvey, Kylie Sayer, 1997, ICIS '97.