Susan L. Santos

Cognitive Analysis of a Medication Reconciliation Tool: Applying Laboratory and Naturalistic Approaches to System Evaluation

André Kushniruk, Jonathan R. Nebeker, Kenneth S. Boockvar, 2011, ITCH.

Building and breaking a bridge of trust in a Superfund site remediation

Seth Tuler, Thomas Webler, Susan L. Santos, 2008 .

DEVELOPING A RISK COMMUNICATION STRATEGY

Susan L. Santos, 1990 .

Communicating to the public: Using risk comparisons

David B. McCallum, Susan L. Santos, 1997 .