Mark Durkin

发表

An exploration of small business Website optimization: Enablers, influencers and an assessment approach

Gillian Armstrong, Geoff Simmons, Mark Durkin, 2011 .

Cultivating Innovative, Collaborative, Inquiry-Centred Learning Environments: Strategic Perspectives from the Marketing Discipline Space

Mark Durkin, Sharon Ponsonby-McCabe, 2015 .

Banker-Customer Interactions in Financial Services

Mark Durkin, P. Hewer, Barry Howcroft, 2003 .

Retail Bank Customer Preferences: Personal and Remote Interactions

Aodheen O'Donnell, Mark Durkin, Barry Howcroft, 2003 .

Developing competencies in the entrepreneurial small firm for use of the Internet in the management of customer relationships

Pauric McGowan, Mark Durkin, M. Durkin, 2001 .

Co-destruction of value in context: Cases from retail banking

Mark Durkin, M. Durkin, S. Worthington, 2012 .

Determinants of internet adoption by SME agri‐food companies

Pauric McGowan, Gillian Armstrong, Mark Durkin, 2007 .

Internet World Guide to One‐to‐One Web Marketing (Internet World Series)

Mark Durkin, M. Durkin, 1999 .

Towards a model of adoption in internet banking: Strategic communication challenges

Aodheen O'Donnell, Mark Durkin, M. Durkin, 2005 .

Employee commitment in retail banking: identifying and exploring hidden dangers

Mark Durkin, M. Durkin, Hadyn Bennett, 1999 .

The effects of organisational change on employee psychological attachment An exploratory study

Mark Durkin, M. Durkin, Haydn Bennett, 2000 .

Reflections on bank–customer interactions in the new millennium

Mark Durkin, Barry Howcroft, M. Durkin, 2000 .

Exploring efforts to engender on‐line trust

Mark Durkin, M. Durkin, P. Durkan, 2003 .

Developing relationship‐led cultures – a case study in retail banking

Mark Durkin, M. Durkin, Hadyn Bennett, 2002 .

In search of the Internet‐banking customer

Mark Durkin, M. Durkin, 2004 .

Corporate banking in the UK: personal vs remote interaction

Aodheen O'Donnell, Mark Durkin, Danielle McCartan-Quinn, 2002 .