Elisabeth Z. Palvölgyi

Detecting Structure In Chaos: A Customer Process Analysis Method

Elisabeth Z. Palvölgyi, 2018, ECIS.

Customer process-centric artefacts: a literature review

Jürgen Moormann, Elisabeth Z. Palvölgyi, J. Moormann, 2021, Bus. Process. Manag. J..

Uncovering customer processes: the interactive questionnaire

Jürgen Moormann, Elisabeth Z. Palvölgyi, J. Moormann, 2021, Bus. Process. Manag. J..

Customer-Centric Business Modeling: Setting a Research Agenda

Jürgen Moormann, Elisabeth Palvölgyi, Elisabeth Z. Palvölgyi, 2013, 2013 IEEE 15th Conference on Business Informatics.