R. A. Thompson

Human-factors engineering: Experiments in teleterminal design: The successful marriage of a computer terminal and a telephone depend on the unit's size and shape, as well as on how it communicates with the user

D. W. Hagelbarger, R. A. Thompson, 1983, IEEE Spectrum.

An experimental teleterminal — The software strategy

R. A. Thompson, D. L. Bayer, 1983, The Bell System Technical Journal.