Amanda T. Beatson

发表

The impact of implicit and explicit communications on frontline service delivery staff

Siegfried P. Gudergan, Ian Lings, Amanda T. Beatson, 2008 .

Blended Delivery and Online Assessment: Scaffolding Student Reflections in Work-Integrated Learning

Amanda T. Beatson, Ingrid Larkin, 2014 .

Assessing and learning in internships: Reflecting on pedagogy and progress

Amanda T. Beatson, Ingrid Larkin, A. Beatson, 2010 .

Using poster presentations as assessment of work integrated learning

Amanda T. Beatson, Judith McNamara, Ingrid Larkin, 2010 .

Designing self-service technologies for e-wellness

Alethea L. Blackler, Marianella Chamorro-Koc, Amanda T. Beatson, 2015 .

A transformative design framework for online service delivery to enable self-determination

Marianella Chamorro-Koc, Sven Tuzovic, Amanda T. Beatson, 2018 .

Developing reflective practitioners online: The business of blogs in work integrated learning

Amanda T. Beatson, Ingrid Larkin, A. Beatson, 2010 .

Service staff attitudes, organisational practices and performance drivers

Siegfried P. Gudergan, Ian Lings, Amanda T. Beatson, 2008 .

Employee behaviour and relationship quality: impact on customers

Siegfried P. Gudergan, Ian Lings, Amanda T. Beatson, 2008 .

Managerial Conceptualisation of Corporate Social Responsibility : An Exploratory Study

Amanda T. Beatson, Kim A. Johnston, A. Beatson, 2005 .

Self-Service Technology and the Service Encounter

Nick Lee, Amanda T. Beatson, Leonard V. Coote, 2007 .