Mark S. Rosenbaum

发表

Silver surfers: proposing an e-servicescape framework for active ageing

Rebekah Russell-Bennett, Aimee Defries, Kim A. Johnston, 2015 .

Promoting Problem-Based Learning in Retailing and Services Marketing Course Curricula With Reality Television

Mark S. Rosenbaum, Mauricio Losada Otalora, Germán Contreras Ramírez, 2015 .

Who buys that? Who does what? Analysis of cross-cultural consumption behaviours among tourists in Hawaii

Mark S. Rosenbaum, M. Rosenbaum, Daniel L. Spears, 2005 .

The effect of instant messaging services on society's mental health

IpKin Anthony Wong, Mark S. Rosenbaum, M. Rosenbaum, 2012 .

Hospitality, healthcare, and design

Mark S. Rosenbaum, 2018 .

How to implement a customer satisfaction program

Donald W. Jackson, Mark S. Rosenbaum, M. Rosenbaum, 2001 .

The symbolic servicescape: Your kind is welcomed here

Mark S. Rosenbaum, M. Rosenbaum, 2005 .

If you install it, will they use it? Understanding why hospitality customers take “technological pauses” from self-service technology

IpKin Anthony Wong, Mark S. Rosenbaum, M. Rosenbaum, 2015 .

Global perspectives on service

Steve Baron, Stephen L. Vargo, Christian Grönroos, 2013 .

An Exploration of Spending Behaviors among Japanese Tourists

Mark S. Rosenbaum, M. Rosenbaum, Daniel L. Spears, 2006 .

Green marketing programs as strategic initiatives in hospitality

IpKin Anthony Wong, Mark S. Rosenbaum, M. Rosenbaum, 2015 .

The relationship between anomie and unethical retail disposition

Mark S. Rosenbaum, M. Rosenbaum, R. Kuntze, 2003 .