Shu-Hsun Ho

Effects of self-service technology on customer value and customer readiness: The case of Internet banking

Shu-Hsun Ho, Ying-Yin Ko, Shu-Hsun Ho, 2008, Internet Res..

Exploring success factors of video game communities in hierarchical linear modeling: The perspectives of members and leaders

Shu-Hsun Ho, Chiung-Hui Huang, Shu-Hsun Ho, 2009, Comput. Hum. Behav..

Who are the adorable customers--men or women? Service quality improvement via customers' positive responses

Jen-Hung Huang, Bruce C.Y. Lee, Shu-Hsun Ho, 2003 .