Stephen W. Brown
发表
Stefan Michel,
Stephen W. Brown,
Andrew S. Gallan,
2007
.
Mary Jo Bitner,
Stephen W. Brown,
M. J. Bitner,
2006,
CACM.
Mary Jo Bitner,
Amy L. Ostrom,
Stephen W. Brown,
2005
.
Stephen W. Brown,
Wayne A. Neu,
2005
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Amy L. Ostrom,
Lance A. Bettencourt,
Stephen W. Brown,
2002
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Mary Jo Bitner,
Stephen W. Brown,
R. Fisk,
1993
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Stephen S. Tax,
Stephen W. Brown,
Murali Chandrashekaran,
1998
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Stephen W. Brown,
Teresa A. Swartz,
1989
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Stephen S. Tax,
Stephen W. Brown,
1998
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Tracy L. Tuten,
Stephen W. Brown,
D. Cowles,
1996
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Mary Jo Bitner,
Stephen W. Brown,
R. Fisk,
1994
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Stephen S. Tax,
Stephen W. Brown,
Murali Chandrashekaran,
1998
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Mary Jo Bitner,
Stephen W. Brown,
M. Meuter,
2000
.
Stephen W. Brown,
J. Gotlieb,
Dhruv Grewal,
1994
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Lance A. Bettencourt,
Stephen W. Brown,
L. A. Bettencourt,
1997
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Lance A. Bettencourt,
Scott B. MacKenzie,
Stephen W. Brown,
2005
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Lance A. Bettencourt,
Stephen W. Brown,
L. A. Bettencourt,
2003
.
Stephen W. Brown,
B. Edvardsson,
R. Johnston,
2009
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Mary Jo Bitner,
Stephen W. Brown,
K. Gwinner,
2005
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Dwayne D. Gremler,
Stephen W. Brown,
K. Gwinner,
2001
.
Stephen W. Brown,
Stefan Michel,
A. Gallan,
2008
.
Mary Jo Bitner,
Amy L. Ostrom,
Stephen W. Brown,
2010
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Mary Jo Bitner,
Stephen W. Brown,
M. Goul,
2008
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Stephen W. Brown,
Stefan Michel,
J. Reynoso,
2012
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Wendy L. Tate,
Stephen W. Brown,
L. Ellram,
2009
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Wendy L. Tate,
Stephen W. Brown,
L. Ellram,
2009
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Stephen W. Brown,
O. Ferrell,
C. Lamb,
1979
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Stephen W. Brown,
D. Bowen,
2002
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Stephen S. Tax,
Stephen W. Brown,
2000
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Stephen W. Brown,
Robert W. Obenberger,
1976
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Bo Edvardsson,
Bård Tronvoll,
Dwayne D. Gremler,
2011
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Stephen W. Brown,
Teresa A. Swartz,
1989
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John C. Mowen,
Donald W. Jackson,
Stephen W. Brown,
1985
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Stephen W. Brown,
M. Goslar,
1986
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Robert F. Lusch,
Stephen W. Brown,
Gary J. Brunswick,
1992
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Dwayne D. Gremler,
Stephen W. Brown,
1999
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Bo Edvardsson,
Stephen W. Brown,
B. Edvardsson,
1990
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Lance A. Bettencourt,
Stephen W. Brown,
L. A. Bettencourt,
2013
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Mary Jo Bitner,
Cheryl Burke Jarvis,
Stephen W. Brown,
2013
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Mandeep Singh,
Deborah J. MacInnis,
Jagmohan S. Raju,
2005
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Stephen W. Brown,
Wayne A. Neu,
2008
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Robert C. Ford,
Stephen W. Brown,
Cherrill P. Heaton,
2001
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Stephen W. Brown,
Jeffrey M. Ferguson,
1991
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Bo Edvardsson,
Anders Gustafsson,
Robert Johnston,
2004
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Edward U. Bond,
Stephen W. Brown,
1995
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Mary Jo Bitner,
Stephen W. Brown,
N. Mandel,
2013
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Mary Jo Bitner,
Stephen W. Brown,
M. J. Bitner,
2008
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Stephen W. Brown,
Teresa A. Swartz,
1984
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Lance A. Bettencourt,
Stephen W. Brown,
2013
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Stephen W. Brown,
A. Hubbert,
Amy R. Hubbert,
1995
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John C. Mowen,
Stephen W. Brown,
J. Mowen,
1981
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Stephen W. Brown,
Fang Liu,
L. Lenert,
2007
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Stephen W. Brown,
B. Edvardsson,
R. Johnston,
1998
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Stephen W. Brown,
R. Fisk,
1984
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Stephen W. Brown,
K. A. Coney,
1977
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Stephen S. Tax,
Stephen W. Brown,
B. Edvardsson,
2002
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Stephen W. Brown,
2007
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Stephen W. Brown,
Gary J. Brunswick,
R. Lusch,
1992
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Stephen W. Brown,
Stephen Walter Brown,
2000
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Stephen W. Brown,
D. Jackson,
1977
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Mary Jo Bitner,
Cheryl Burke Jarvis,
Stephen W. Brown,
2012,
Journal of the Academy of Marketing Science.
Benjamin Laker,
Richard Cuthbertson,
Alex Hill,
2017
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Olga Matthias,
Stephen W. Brown,
Olga Matthias,
2016
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Stephen W. Brown,
R. Haynes,
Donald L. Saunders,
1990
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Stephen W. Brown,
A. Gustafsson,
Lars Witell,
2010
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Stephen W. Brown,
Parks B. Dimsdale,
1973
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Robert J. Kauffman,
P. K. Kannan,
Haluk Demirkan,
2010,
J. Manag. Inf. Syst..
Stephen W. Brown,
A. Parasuraman,
V. Zeithaml,
2023,
Journal of Service Management.
Marc G. Weinberger,
Stephen W. Brown,
1977
.
Stephen W. Brown,
Michael J. Howley,
J. Ward,
2008
.