Jan Breitsohl

Of old witches, pigeonholes and online magic! An empirical update of the female silver surfer

Jan Breitsohl, David Dowell, 2015 .

Not radical enough? A nethnographic study on corporate conflict management strategies in online communities

Jan Breitsohl, Brian Garrod, Denitsa Petrova Dineva, 2016 .

Don’t mess with the silver surfer - how to direct negative customer online complaints into benefits for the retailer

Jan Breitsohl, Marwan Khammash, Werner H. Kunz, 2016 .

E-business complaint management: perceptions and perspectives of online credibility

Jan Breitsohl, Gareth H. Griffiths, Marwan Khammash, 2010, J. Enterp. Inf. Manag..

Corporate conflict management on social media brand fan pages

Jan Breitsohl, Brian Garrod, Denitsa Petrova Dineva, 2017 .

Calibrating 30 Years of Experimental Research: A Meta-Analysis of the Atmospheric Effects of Music, Scent, and Color

Jan Breitsohl, Holger Roschk, Sandra Loureiro, 2017 .

Does the host match the content? A taxonomical update on online consumption communities

Jan Breitsohl, David Dowell, Werner H. Kunz, 2015 .