Tales Neves Anarelli

Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*

C. A. F. Lima, Carlos Alberto Fróes Lima, Bernardo Marega Luz, 2015 .

Strategic modeling to improve services and operation to energy industries' customers

C. A. F. Lima, Carlos Alberto Fróes Lima, Bernardo Marega Luz, 2016 .