Arash Shahin

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Hybrid performance evaluation of sustainable service and manufacturing supply chain management: An integrated approach of fuzzy dematel and fuzzy inference system

Ehsan Pourjavad, Arash Shahin, A. Shahin, 2018, Intell. Syst. Account. Finance Manag..

Proposing a model for evaluating lean project management performance using grounded theory

Adel Azar, Arash Shahin, Reza Dabestani, 2017 .

Service quality robust design – with a case study in airport services

Arash Shahin, Nasibeh Janatyan, Nahid Nasirzaheh, 2012 .

Prioritization of innovation factors by the integration of concurrent function deployment and P diagram with a case study in Sepahan Industry Group

Arash Shahin, Ensiyeh Bakhshi, A. Shahin, 2013 .

Ranking players by DEA the case of English Premier League

S. Mohammad Arabzad, Arash Shahin, Mazaher Ghorbani, 2013 .

Developing a multi-objective, multi-item inventory model and three algorithms for its solution

Seyed Jafar Sadjadi, Mir-Bahador Aryanezhad, Arash Shahin, 2012, Journal of Zhejiang University SCIENCE C.

Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance-performance analysis - the case of Marjan Tile Company

Arash Shahin, Majid Esmaelian, Ali Goharshenasan, 2016 .

Improving Decision-Making Grid based on interdependence among failures with a case study in the steel industry

Ashraf Labib, Arash Shahin, Mahdi Karbasian, 2019, The TQM Journal.

Proposing an Integrated Model of BSC and EFQM and Analyzing its Influence on Organizational Strategies and Performance The Case of Isfahan Municipality Complex

Arash Shahin, Hosein Rezaei Dolatabadi, Milad Kouchekian, 2012 .

Service Poka Yoke

Arash Shahin, Maryam Ghasemaghaei, A. Shahin, 2010 .

Proposing an Integrated Framework of Seven Basic and New Quality Management Tools and Techniques: A Roadmap

S. Mohammad Arabzad, Arash Shahin, Mazaher Ghorbani, 2010 .

Service TRIZ: an approach for service quality design - with a case study in the hospitality industry

Arash Shahin, Masoud Pourhamidi, A. Shahin, 2011 .

Studying the Relationship between Organizational Learning and Organizational Agility Capabilities in Public Universities of Isfahan

Ali Siadat, Arash Shahin, Reza Hoveida, 2013 .

Designing an integrative model of leagile production and analyzing its influence on the quality of auto parts based on Six Sigma approach with a case study in a manufacturing company

Arash Shahin, Rezvan Jaberi, A. Shahin, 2011 .

Selecting maintenance strategy in mining industry by analytic network process and TOPSIS

Ehsan Pourjavad, Hadi Shirouyehzad, Arash Shahin, 2013 .

Prioritising agility capabilities based on cost of quality using integrative approach of Shannon entropy, house of quality and quadrant analysis - with a case study in home appliance industries

Arash Shahin, Marzieh Rezaei, 2017 .

Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry

Ehsan Pourjavad, Hadi Shirouyehzad, Arash Shahin, 2012 .

An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

Arash Shahin, Ali Attafar, Monireh Samea, 2012 .

A feasibility study of the implementation of total quality management based on soft factor

Arash Shahin, Reza Dabestani, R. Dabestani, 2011 .

Classifying and prioritising TV design attributes by Kano model and quadrant analysis: with a case study in Entekhab Industrial Group

Arash Shahin, Sima Ebrahimi, A. Shahin, 2017 .

Presentation Pattern and Fuzzy Approach in the Implementation of Enterprise Resource Planning

Arash Shahin, Akram Rabiee, Iman Nourbakhsh, 2015 .

Analyzing RCM Indicators in Continuous Production Lines: A Case Study

Ehsan Pourjavad, Hadi Shirouyehzad, Arash Shahin, 2011 .

Critical Discussion on the Relationship between Failure Occurrence and Severity Using Reliability Functions

Arash Shahin, Saeed Abedi, Mohammad Javad Ranjbar, 2011 .

Evaluating and ranking hotels offering e-service by integrated approach of Webqual and fuzzy AHP

Arash Shahin, Javad Khazaei Pool, Mehdi Poormostafa, 2014, Int. J. Bus. Inf. Syst..

Proposing a comprehensive and hierarchic framework for prioritising Isfahan brands using AHP and TOPSIS approaches

Arash Shahin, Masoud Pourhamidi, A. Shahin, 2013, Int. J. Appl. Decis. Sci..

Developing the Kano model by service quality robust design: an integrative approach

Arash Shahin, Nasibeh Janatyan, 2015 .

Typology of Kano models: a critical review of literature and proposition of a revised model

Jiju Antony, Arash Shahin, Masoud Pourhamidi, 2013 .

Customer requirements segmentation (CRS): A prerequisite technique for quality function deployment (QFD)

Arash Shahin, J. F. L. Chan, A. Shahin, 2006 .

Developing the C-shaped QFD 3D Matrix for service applications with a case study in banking services

Arash Shahin, Hossein Vaez Shahrestani, Elham Bagheri Iraj, 2018 .

Proposing a two-criterion quality loss function using critical process capability indices: A case study in heart emergency services

Arash Shahin, Arash Geramian, Sara Bandarrigian, 2017 .

Proposing an approach for ranking manufacturing companies based on knowledge management process using fuzzy TOPSIS with a case study on the excellent brands of Isfahan province

Hadi Shirouyehzad, Arash Shahin, Mahdieh Mazaheri, 2015 .

A new approach for estimating leagile decoupling point using data envelopment analysis

Angappa Gunasekaran, Azam Khalili, Hadi Shirouyehzad, 2016 .

The Application of Mamdani Fuzzy Inference System in Evaluating Green Supply Chain Management Performance

Ehsan Pourjavad, Arash Shahin, A. Shahin, 2018, Int. J. Fuzzy Syst..

Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA

Hadi Shirouyehzad, Arash Shahin, Reza Dabestani, 2016 .

The impact of TQM practices on organizational learning case study

Arash Shahin, Ali Attafar, Manouchehr Kheradmandnia, 2016 .

Service quality function deployment by the C-shaped QFD 3D matrix

Arash Shahin, Manouchehr Kheradmandnia, Maryam Hassani, 2018, Benchmarking : An International Journal.

Service Blueprinting: An Effective Approach for Targeting Critical Service Processes – With a Case Study in a Four-Star International Hotel

Arash Shahin, A. Shahin, 2010 .

Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company

Arash Shahin, Noushin Ghofrani Isfahani, 2015 .

Investigating the relationship among self-leadership strategies by association rules mining

Arash Shahin, Reza Salehzadeh, R. Salehzadeh, 2013, Int. J. Bus. Inf. Syst..

The relationship between quality and productivity: a new perspective

Arash Shahin, A. Shahin, 2008 .

Human capital and new product development performance efficiency - the mediating role of organisational learning capability

Arash Shahin, Ali Nasr Isfahani, Mohammad Hossein Khasmafkan Nezam, 2016 .

Evaluation and prioritization of service quality dimensions based on gap analysis with analytic network process

Arash Shahin, Reza Dabestani, Mohammad Saljoughian, 2017 .

Governance of Excellence Criteria Based on EFQM Model

Mehdi Abzari, Arash Shahin, Majid Mohammad Shafiee, 2012 .

Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company

Arash Shahin, Fahimeh Chavoshi, 2017 .

Investigating the Impact of Learning Organization on Implementing Total Quality Management in Karaj Telecommunication Company

Arash Shahin, Neda Ramazanpour, Gita Amirsadri, 2013 .

Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services

Arash Shahin, Hossein Vaez Shahrestani, Elham Bagheri Iraj, 2016 .

Proposing A Combination Model Of BSC And EFQM On Basis Of Modern Strategic Management System And Analyzing Its Influence On Implementation And Evaluation Of Organization Strategies And Performance Case Study: Isfahan Municipality Complex

Arash Shahin, Dolat Abadi, Milad Kouchekian, 2012 .

Facility Layout Simulation and Optimization: an Integration of Advanced Quality and Decision Making

Arash Shahin, Mehdi Poormostafa, A. Shahin, 2011 .

The application of FMEA in the oil industry in Iran: The case of four litre oil canning process of S

Arash Shahin, Masoud Hekmatpanah, N. Ravichandran, 2011 .

Concurrent engineering and manufacturing flexibility: an integrated model

Arash Shahin, Narges Rostamian, A. Shahin, 2013 .

Proposing a method for implementing business process re-engineering

Adel Azar, Arash Shahin, Fereshteh Mashhadi, 2015 .

Developing a Decision Making Grid for determining proactive maintenance tactics

Arash Shahin, Kamran Kianfar, Nahid Aminsabouri, 2018, Journal of Manufacturing Technology Management.

Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA - the case of Marjan Tile Company

Arash Shahin, Ali Goharshenasan, A. Shahin, 2017 .

Developing a decision making grid using fault tree analysis with a case study in Mobarakeh Steel Company

Ashraf Labib, Arash Shahin, Mahdi Karbasian, 2018 .

Evaluation the chairperson's managerial competencies from 360-degree feedback at the universities

Bibi Eshrat Zamani, Arash Shahin, Azizollah Arbabisarjou, 2016 .

The shortest route for transportation in supply chain by minimum spanning tree

Arash Shahin, Fatemeh Jaferi, A. Shahin, 2015 .

Design for Six Sigma (DFSS): lessons learned from world-class companies

Arash Shahin, A. Shahin, 2008 .

Radio Frequency Identification (RFID): A Technology for Enhancing Computerized Maintenance System (CMMS)

Arash Shahin, Amir Mehdi Ghazifard, A. Shahin, 2013 .

A Comprehensive Framework for Six Sigma Critical Success Factors With an Experience on a Developing Country

Arash Shahin, 2010 .

Integrating Kansei engineering and revised Kano model with a case study in the automobile industry

Arash Shahin, Hossein Vaez Shahrestani, Mohammad Hossein Moshref Javadi, 2014 .

Investigation of the influence of "Radical and Incremental Innovations" on relationship between "Knowledge Management" and "organizational learning and performance"

Arash Shahin, Azarnoosh Ansari, Azar Barati, 2014 .

Developing the Models of Service Quality Gaps: A Critical Discussion

Arash Shahin, Monireh Samea, A. Shahin, 2010 .

Determining and Prioritization of Creative Opportunities Case Study: Beautification Organization of Isfahan

Arash Shahin, Sasan Ghasemi, Behrooz Arbab Shirani, 2012 .

Integrative approaches and frameworks of lean Six Sigma: a literature perspective

Arash Shahin, Mehdi Alinavaz, A. Shahin, 2008 .

Developing a logical model for cellular manufacturing systems by theory of constraints thinking process approach

Hadi Shirouyehzad, S. Mohammad Arabzad, Arash Shahin, 2014 .

Proposing a contradiction matrix by developing KANSEI engineering based on theory of inventive problem solving (TRIZ)

Arash Shahin, Hossein Vaez Shahrestani, Elham Bagheri Iraj, 2013 .

Classification of Customers' Needs and Analyzing Their Behavior

Arash Shahin, Reza Salehzadeh, R. Salehzadeh, 2011 .

Analysis of Satisfaction, Trust of Electronic Shopping Experience Regarding Structural Equations Based on Kano Model with the Study on Students of Islamic Azad University, Tonekabon Branch, Iran

Arash Shahin, Mohammad Hossein Moshref Javadi, Tayebe bashiri, 2014 .

Integration of EFQM and Ultimate Six Sigma: A Proposed Model

Arash Shahin, Reza Pourbahman, 2010 .

Developing a Model of Customer Relationship Management (CRM) for Sina Bank – A Case Study on Branches of Sina Bank in Isfahan City

Arash Shahin, Sayyed Mohsen Allameh, Hosseinali. B. Nasrabadi, 2014 .

Prioritization of key performance indicators: An integration of analytical hierarchy process and goal setting

Arash Shahin, M. Ali Mahbod, A. Shahin, 2007 .

Analyzing Factors Influencing Virtual Bank Acceptance as New Generation of e-Banking

Ali Sanayei, Arash Shahin, Hamideh Salimian, 2014 .

Studying the influence of e-CRM on web-based brand personality - the case of Mellat Bank

Arash Shahin, Elham Bagheri Iraj, Mahshid Gharibpoor, 2013, Int. J. Bus. Inf. Syst..

Developing a two-phase QFD for improving FMEA: an integrative approach

Fatemeh Shaker, Saeed Jahanyan, Arash Shahin, 2019, International Journal of Quality & Reliability Management.

Prioritising product development strategies based on supply chain flexibility using multiple attribute decision making: the case of Esfahan Steel Company

Arash Shahin, Mehdi Nazari, Dariush Mohamadi, 2018 .

Determining the Critical Factors of Radical Innovation Using an Integrated Model of Fuzzy Analytic Hierarchy Process-Fuzzy Kano With a Case Study in Mobarakeh Steel Company

Arash Shahin, Arash Geramian, Azar Barati, 2017 .

Investigating the application of meta-heuristic algorithms in optimising opportunistic maintenance: an exploratory study

Arash Shahin, Saeede Jokar, A. Shahin, 2018 .

Service Quality Robust Design by the Integration of Taguchi Experiments and SERVQUAL Approach in a Travel Agency

Arash Shahin, Nassibeh Janatyan, A. Shahin, 2012 .

TRIZ and the Kano model: proposing an integrated approach for improving product quality according to customer needs

Arash Shahin, Saeed Abedi, Ahmad Kamali, 2017 .

A novel approach for supplier selection based on the Kano model and fuzzy MCDM

Arash Shahin, Mazaher Ghorbani, S. Mohammad Arabzad, 2013 .

Integration of FMEA and the Kano model

Arash Shahin, A. Shahin, 2004 .

Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index - with a case study in a steel company

Arash Shahin, Seyed Akbar Nilipour Tabatabaei, S. A. N. Tabatabaei, 2013 .

Optimum maintenance strategy: a case study in the mining industry

Ehsan Pourjavad, Hadi Shirouyehzad, Arash Shahin, 2012 .

Quality Mining: a New Approach for Managing Service Quality

Abbas Sheikh Aboumasoudi, Arash Shahin, Shakiba Khademolqorani, 2021, International Journal of Productivity and Quality Management.

Clustering and identifying the Lean Six Sigma projects: higher education institutes

Arash Shahin, Dariush Mohamadi, Razieh Aghaie, 2021, International Journal of Process Management and Benchmarking.

Investigating the causal relationships among failure modes, effects and causes: a system dynamics approach

Saeed Jahanyan, Arash Shahin, Fatemeh Shaker, 2021, International Journal of Quality & Reliability Management.

Prioritising potential locations to determine distribution warehouses by fuzzy multi-criteria decision-making approach - the case of Esfahan Steel Company

Arash Shahin, Nematollah Mohseni, Ahmadreza Shakarchizadeh, 2021, International Journal of Procurement Management.

Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines

Mohamed Zairi, Arash Shahin, M. Zairi, 2009 .

Service Quality Gaps & Six Sigma

Arash Shahin, Ali Dehghan, A. Shahin, 2011 .

The role of brand image in forming airlines passengers’ purchase intention: study of Iran aviation industry

Ali Sanayei, Arash Shahin, Majid Mohammad Shafiee, 2014 .

Investigating the relationship among the Kansei-based design of chocolate packaging, consumer perception, and willingness to buy

Arash Shahin, Azarnoush Ansari, A. Shahin, 2019, Journal of Marketing Communications.

Users’ acceptance and attitude in regarding electronic medical record at central polyclinic of oil industry in Isfahan, Iran

Maryam Jahanbakhsh, Arash Shahin, Nahid Tavakoli, 2013, Journal of education and health promotion.

Evaluating the Application of Learning Requirements Planning Model in the ERP Project of Esfahan Steel Company

Arash Shahin, A. Shahin, Sahar Sadri, 2010 .

Developing Decision Making Grid for Maintenance Policy Making Based on Estimated Range of Overall Equipment Effectiveness

Arash Shahin, Mohammad Reza Attarpour, A. Shahin, 2011 .

Lead Time Improvement by Supplier Relationship Management with a Case Study in Pompaj Company

Arash Shahin, Alireza Momiwand, Islamic Azad Univeristy, 2012 .

Developing a Matrix Framework for the Relationship between Organizational Learning and Innovativeness - With a Case Study in a Manufacturing Company

Arash Shahin, Zahra Zeinali, 2010 .

The Role of Customer Knowledge Management (CKM) in Improving Organization-Customer Relationship

Arash Shahin, Ali Attafar, Majid Sadidi, 2013 .

DEVELOPING A CONCEPTUAL FRAMEWORK FOR KNOWLEDGE SHARING BEHAVIOR BY CONSIDERING EMOTIONAL, SOCIAL AND COGNITIVE INTELLIGENCE COMPETENCIES

Mehdi Abzari, Arash Shahin, Ali Abasaltian, 2014 .

Proposing a new approach for evaluating the situational leadership theory based on the Kano model

Ali Kazemi, Arash Shahin, Ali Shaemi Barzoki, 2015 .

SSCM: Service Supply Chain Management

Arash Shahin, A. Shahin, 2010 .

Development of the Kano model: A novel approach based on linear logarithmic transformation with a case study in an air travel agency

Arash Shahin, A. Shahin, Nasrin Nekuie, 2011 .

Developing a Relationship Matrix for Organizational Learning and Innovativeness: With A Case Study i

Arash Shahin, A. Shahin, Zahra Zeinali, 2010 .

Integration of CRM and QFD

Arash Shahin, A. Shahin, Payam Nikneshan, 2008 .

Evaluation of factors influencing performance of world class supply chains using structural equation modelling - with a case study in the food industry

Arash Shahin, Aryana Shahin, Mohammad Mohammadi, 2017 .

SERVQUAL AND MODEL OF SERVICE QUALITY GAPS: A FRAMEWORK FOR DETERMINING AND PRIORITIZING CRITICAL FACTORS IN DELIVERING QUALITY SERVICES

Arash Shahin, A. Shahin, 2003 .

Prioritising enablers of EFQM based on manager performance: an integration of 360° evaluation and house of quality (HoQ)

Maedeh Rabbanimehr, Arash Shahin, A. Shahin, 2013 .

Correlation Analysis of Service Quality Gaps in a Four-Star Hotel in Iran

Arash Shahin, Reza Dabestani, R. Dabestani, 2010 .

Estimation of Customer Dissatisfaction Based on Service Quality Gaps by Correlation and Regression Analysis in a Travel Agency

Arash Shahin, Nassibeh Janatyan, A. Shahin, 2011 .

Proposing and analysing a model for the influence of outsourcing on organisational agility with a case study in a manufacturing company

Arash Shahin, A. Shahin, Mahmoud Ahmadi Azar, 2013 .

Electronic Medical Record in Central Polyclinic of Isfahan Oil Industry: A Case Study Based on Technology Acceptance Model

Maryam Jahanbakhsh, Arash Shahin, Nahid Tavakoli, 2013, Acta informatica medica : AIM : journal of the Society for Medical Informatics of Bosnia & Herzegovina : casopis Drustva za medicinsku informatiku BiH.

Investigating the impact of RFID technology utilisation on supply chain and performance with a case study in Iran's manufacturing industries

Azam Khalili, Arash Shahin, Javad Khazaei Pool, 2016 .

Investigating the relationship between control factors and innovation performance in Isfahan Steel Company

Arash Shahin, A. Shahin, Zahra Zeinali, 2013 .

Corporate governance as a critical element for driving excellence in corporate social responsibility

Mohamed Zairi, Arash Shahin, M. Zairi, 2007 .

Determining factors influencing radical and incremental innovation with a case study in the petrochemical industry

Azam Khalili, Arash Shahin, Reza Dabestani, 2017 .