J. J. Oschman

A conceptual analysis of Total Quality Management (TQM)

J. J. Oschman, E. C. Stroh, C. J. Auriacombe, 2006 .

The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View

J. J. Oschman, 2017 .

In search of excellence in public service delivery: Primary and supportive dimensions of Total Quality Management

J. J. Oschman, C. Auriacombe, E. Stroh, 2005 .

Attitude of personnel at South African air force bases towards a framework for the implementation of total quality management (TQM) in the South African Air Force: an empirical view

J. J. Oschman, C. Auriacombe, E. Stroh, 2006 .