Mahsa Jahantab

发表

Knowledge management, call centres and customer satisfaction: A case study from the transport sector

Alexeis Garcia-Perez, Mahsa Jahantab, 2013, ECKM 2013.

Knowledge elicitation through collaborative modelling: A case study of the British railway industry

Alexeis Garcia-Perez, Siraj A. Shaikh, Mahsa Jahantab, 2014, ECKM 2014.

An effective approach to collaborative knowledge creation in the manufacturing industry

Alexeis Garcia-Perez, Mahsa Jahantab, 2018 .

Knowledge Sharing as a Driver of Competitive Advantage: Two Cases from the Field

Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Mahsa Jahantab, 2018 .