Teresa A. Swartz

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Advances in services marketing and management : research and practice : a research annual

Teresa A. Swartz, David Earl Bowen, Stephen W. Brown, 1992 .

A Gap Analysis of Professional Service Quality

Stephen W. Brown, Teresa A. Swartz, 1989 .

Consumer and provider expectations and experiences in evaluating professional service quality

Stephen W. Brown, Teresa A. Swartz, 1989 .

Relationship between Source Expertise and Source Similarity in an Advertising Context

Teresa A. Swartz, 1984 .

Advances in Services Marketing and Management

Teresa A. Swartz, 1995 .

Consumer Medical Complaint Behavior: Determinants of and Alternatives to Malpractice Litigation

Stephen W. Brown, Teresa A. Swartz, 1984 .

The Role of Marketing in an Integrative Business Curriculum

Norm Borin, Teresa A. Swartz, Norm Borin, 2001 .

A FURTHER EXAMINATION OF THE RELATIONSHIP BETWEEN SOURCE EXPERTISE AND SOURCE SIMILARITY

Teresa A. Swartz, 1986 .

Market Meltdown: Recruiting Qualified Business Faculty

Teresa A. Swartz, Priscilla Liang, J. E. Swartz, 2007 .

Handbook of services marketing & management

Teresa A. Swartz, D. Iacobucci, 2000 .