Carolyn A. Massiah

发表

Successfully Supersizing Marketing Instruction: A Comparison Study of Instructional Delivery Modes for Principles of Marketing to Mega-Class Sizes

Carolyn A. Massiah, Rebeca Perren, Ronald E. Michaels, 2014 .

Community identification increases consumer‐to‐consumer helping, but not always

Carolyn Massiah, Carolyn A. Massiah, Zachary Johnson, 2013 .

When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance

Carolyn A. Massiah, M. Rosenbaum, 2007 .

An expanded servicescape perspective

Carolyn A. Massiah, M. Rosenbaum, 2011 .

Nonmonetary and nonreciprocal freecycling: Motivations for participating in online alternative giving communities

Tina M. Lowrey, Carolyn A. Massiah, Zachary Johnson, 2020 .

Global perspectives on service

Steve Baron, Stephen L. Vargo, Christian Grönroos, 2013 .

Triggers of Extraordinary Experiences Within a Sub-Cultural Consumption Event

Carolyn A. Massiah, Zachary Johnson, Robert Cascio, 2008 .

An Investigation of Trust, Satisfaction, and Commitment on Repurchase Intentions in Professional Services

Carolyn A. Massiah, M. Rosenbaum, Donald w. Jackson, 2006 .

Explaining Student Interaction and Satisfaction: An Empirical Investigation of Delivery Mode Influence

Carolyn Massiah, Robert Cascio, Carolyn A. Massiah, 2014 .

Social Support on Customer Voluntary Performance When Customers Receive Support From Other Customers : Exploring the Influence of Intercustomer

Carolyn A. Massiah, M. Rosenbaum, 2006 .

The restorative potential of senior centers

Carolyn A. Massiah, M. Rosenbaum, J. Sweeney, 2014 .

An exploratory analysis of social commonalities and subjective discounts

Carolyn A. Massiah, M. Rosenbaum, Richard Wozniak, 2013 .