Emily K Chan

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Required Knowledge, Skills, and Abilities: What Librarians Really Need to be Successful at the Reference Desk

Emily K Chan, 2013 .

Canceling Unmediated Document Delivery: Results and Implications at San José State University Library

Susan L. Kendall, Emily K Chan, 2016 .

“Clicking” with your audience: Evaluating the use of personal response systems in library instruction

Emily K Chan, Lorrie A. Knight, 2010 .

Do the statistics match reality? Accuracy of recorded reference transactions at a joint academic/public reference desk

Emily K Chan, 2014 .

Developing Adaptable Online Information Literacy Modules for a Learning Management System

Christina Mune, Emily K Chan, Crystal Goldman, 2015 .

Analyzing Recorded Transactions to Extrapolate the Required Knowledge, Skills, and Abilities of Reference Desk Providers at an Urban, Academic/Public Library

Emily K Chan, 2014 .

Mining the Knowledge Base: Wiki Technology and Constructivist Learning in a Reference Services Training Program (Paper)

Marina Torres, Emily K Chan, 2010 .

Using Libstats Statistical Tracking Software to Assess Library Services for Strategic Planning

Emily K Chan, Lorrie A. Knight, 2011 .

Moving from Binders to Bytes: Processing, Digitizing, and Publishing a Paper-Based Archive to an Institutional Repository

Emily K Chan, April M Gilbert, Amanda L Mellinger, 2015 .

Three years after the big deal cancellation: Examining the data and determining the collection development implications.

Susan L. Kendall, Emily K Chan, 2018 .