Claas Christian Germelmann

发表

"Like a person that’s very close to me" – Building and retention of benevolence-based trust in smart technology

Jonas Föhr, Claas Christian Germelmann, 2019 .

Alexa, Can I Trust You? Exploring Consumer Paths to Trust in Smart Voice-Interaction Technologies

Claas Christian Germelmann, Jonas Foehr, C. Germelmann, 2020, Journal of the Association for Consumer Research.