William H. Bleuel

Information differences between closed-ended and open-ended survey questions for high-technology products

William H. Bleuel, 2015 .

Service management, principles and practices

William H. Bleuel, Joseph D. Patton, W. Bleuel, 1978 .

After the Sale: How to Manage Product Service for Customer Satisfaction and Profit

William H. Bleuel, Joseph D. Patton, W. Bleuel, 2000 .