M. Young

Linking process and outcome in quality of care assessment (hospitals)

J. Van Ruiswyk, A. Hartz, E. Kuhn, 1991, Conference Proceedings 1991 IEEE International Conference on Systems, Man, and Cybernetics.

Why do people sue doctors? A study of patients and relatives taking legal action

M. Young, C. Vincent, A. Phillips, 1994, The Lancet.