Davidson Rogério de Medeiros Florentino

Application of QFD methodology as a planning tool for quality management on a clinical engineering sector at HUOL / UFRN

Hélio Roberto Hékis, Eric Lucas dos Santos Cabral, Wilkson Ricardo Silva Castro, 2020 .

Application of the QFD-fuzzy-SERVQUAL methodology as a quality planning tool at the surgical centre of a public teaching hospital

José Alfredo Ferreira Costa, Eric Lucas dos Santos Cabral, Wilkson Ricardo Silva Castro, 2022, BMC Medical Informatics and Decision Making.

Application of The QFD-fuzzy-SERVQUAL Methodology as a Quality Planning Tool at the Surgical Centre of a Public Teaching Hospital

José Alfredo Ferreira Costa, Eric Lucas dos Santos Cabral, Wilkson Ricardo Silva Castro, 2021 .

The Impact of Big Data on SME´s Strategic Management: A Study on a Small British Enterprise Specialized in Business Intelligence

Davidson Rogério de Medeiros Florentino, Adolfo Rebouças Soares, João Florêncio da Costa Júnior, 2018, Journal of Management and Strategy.

Response time in the emergency services. Systematic review.

Wilkson Ricardo Silva Castro, Davidson Rogério de Medeiros Florentino, A. C. Medeiros, 2018, Acta cirurgica brasileira.

Quality evaluation under the perception of satisfaction of the users of different age groups in a Public Hospital in Natal - Brazil

Wilkson Ricardo Silva Castro, Davidson Rogério de Medeiros Florentino, H. R. Hékis, 2018 .