Raila Äijö

Capturing Communication and Interaction Needs of the Users – Building Better ICT Based Learning Environments

Sigrún Gunnarsdóttir, Johanna Leppävirta, Raila Äijö, 2001 .

User Centered Design of Telecommunications Services

Merja Ranta-aho, Raila Äijö, Sanna Belitz, 2003 .