Sujata Joshi

发表

Omnichannel retailing: a bibliometric and network visualization analysis

Kala Mahadevan, Sujata Joshi, 2021, Benchmarking: An International Journal.

Enhancing Customer Experience Using Business Intelligence Tools with Specific Emphasis on the Indian DTH Industry

Archit Malhotra, Sujata Joshi, Arnab Majumdar, 2014 .

Customer Experience Management: An Exploratory Study on the Parameters Affecting Customer Experience for Cellular Mobile Services of a Telecom Company

Sujata Joshi, Sujata Joshi, 2014 .

Transforming Telecom Business: Scaling the Shift Using Predictive Analytics

Rohit Dalal, Sujata Joshi, G. S. Jayendran, 2015 .