Alexander C. Henderson

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Municipal Shared Services and Consolidation : A Public Solutions Handbook

Alexander C. Henderson, 2014 .

Perceptions of Discretion in Street-Level Public Service: Examining Administrative Governance in Romania

Alexander C. Henderson, T. Ţiclău, Dan Balica, 2018 .

Steering a Swarm: Compliance and Learning in a Municipal Performance Regime

Alexander C. Henderson, Daniel E. Bromberg, Étienne Charbonneau, 2018 .

New development: Reintroducing the zone of indifference: disengaging the cogs of public service performance and citizen satisfaction

Alexander C. Henderson, Younhee Kim, Étienne Charbonneau, 2014 .

An Examination of Administrative Discretion in Emergency Medical Services

Alexander C. Henderson, 2011 .

DISCRETION AND INFLUENCE AT THE FRONT LINES: THE CASE OF EMERGENCY MEDICAL SERVICES

Alexander C. Henderson, 2011 .

Performance improvement, culture, and regimes

Alexander C. Henderson, Daniel E. Bromberg, Étienne Charbonneau, 2015 .

Unpacking the Global Perspective: Examining NISPAcee Region-Focused Public Administration Research in American Scholarly Journals

Alexander C. Henderson, L. Terry, 2014 .

Public Administration and Organizational Theory: Prescribing the Proper Dose

Alexander C. Henderson, Daniel E. Bromberg, Étienne Charbonneau, 2018, Public Organization Review.

Patient assessment in emergency medical services: complexity and uncertainty in street-level patient processing.

Alexander C. Henderson, 2013, Journal of health and human services administration.

Examining Policy Implementation in Health Care: Rule Abidance and Deviation in Emergency Medical Services

Alexander C. Henderson, 2013 .

Public Administration and Organizational Theory: Prescribing the Proper Dose

Alexander C. Henderson, Daniel E. Bromberg, Étienne Charbonneau, 2018, Public Organization Review.

Leadership in Street-Level Bureaucracy: An Exploratory Study of Supervisor-Worker Interactions in Emergency Medical Services

Alexander C. Henderson, S. Pandey, 2013 .

Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania

Alexander C. Henderson, Jessica E. Sowa, 2018 .

Volunteer Satisfaction at the Boundary of Public and Nonprofit: Organizational- and Individual-Level Determinants

Alexander C. Henderson, Jessica E. Sowa, 2019, Public Performance & Management Review.

Process Tracing in Public Administration: The Implications of Practitioner Insights for Methods of Inquiry

Alexander C. Henderson, Étienne Charbonneau, Benoit Ladouceur, 2017 .

Patients, Protocols, and Prosocial Behavior: Rule Breaking in Frontline Health Care

Erin L. Borry, Alexander C. Henderson, 2020, The American Review of Public Administration.

Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania

Alexander C. Henderson, Jessica E. Sowa, 2017, VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations.

The weight of service delivery: administrative and rules burdens in street-level bureaucracy

Alexander C. Henderson, T. Ţiclău, Dan Balica, 2020, International Review of Administrative Sciences.

At the front line: examining the effects of perceived job significance, employee commitment, and job involvement on public service motivation

Alexander C. Henderson, T. Eom, Taehee Kim, 2015 .

Transformational Leadership and Organizational Processes: Influencing Public Performance

Alexander C. Henderson, Rusi Sun, 2017 .

The emotional burdens of public service: rules, trust, and emotional labour in emergency medical services

Erin L. Borry, Alexander C. Henderson, 2020, Public Money & Management.

Collaboration in Frontline Health Care Delivery

Alexander C. Henderson, Daniel E. Bromberg, 2015 .

Performance Information Use in Local Government: Monitoring Relationships with Emergency Medical Services Agencies

Alexander C. Henderson, Daniel E. Bromberg, 2015 .

An Examination of Emergency Services Research in Public Administration

Alexander C. Henderson, Étienne Charbonneau, 2016 .

Romanian Street Level Bureaucracy: A Descriptive Foundation

Alexander C. Henderson, T. Ţiclău, Dan Balica, 2018, Transylvanian Review of Administrative Sciences.

Creating Cohesive Volunteer Groups: The Role of Group Identification in Volunteer Fire Services

Alexander C. Henderson, Jessica E. Sowa, 2023, Public Administration Quarterly.