Ray W. Coye

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Monitoring Employee Performance in Service Operations

Ronald E. Shiffler, Ray W. Coye, R. Shiffler, 1988 .

The Effectiveness of Personal Computers in Operations Management Education

Ray W. Coye, Peter W. Stonebraker, 1994 .

Becoming a Better Observer

Ray W. Coye, Patricia E. Spencer, 2009 .

An Exploratory Analysis of Employee Participation

Ray W. Coye, James A. Belohlav, J. Belohlav, 1995 .

Teaching with Personal Computers

Ray W. Coye, Peter W. Stonebraker, 1988 .

Managing customer expectations in the service encounter

Ray W. Coye, R. Coye, 2004 .

An Exploration of Employee Participation Using a Scaling Approach

Ray W. Coye, James A. Belohlav, David E. Drehmer, 2000 .