Tolga Tezcan

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Optimal Buffer Allocation in Production Lines Using an Automata Search Tolga

A. Gosavi, Tolga Tezcan, 2005 .

Yardstick Competition for Service Systems

Tolga Tezcan, N. Savva, 2016 .

Analysis of Triage Systems in Emergency Departments

Tolga Tezcan, Michael F. Kamali, Tolga Tezcan, 2015 .

Hazard Rate Scaling for the GI / M / n + GI Queue

Tolga Tezcan, Josh Reed, Tolga Tezcan, 2009 .

Electronic Companion: Can Yardstick Competition Reduce Waiting Times?

Tolga Tezcan, N. Savva, 2018 .

Proactive customer service: operational and economic analysis

Tolga Tezcan, N. Savva, Kraig Delana, 2017 .

Optimal Workflow Decisions for Investigators in Systems with Interruptions

Tolga Tezcan, G. Dobson, Vera Tilson, 2011, Manag. Sci..

State Space Collapse for Parallel Server Systems in Many-Server Limits

J. Dai, Tolga Tezcan, 2010 .

Stability analysis of N-model systems under a static priority rule

Tolga Tezcan, 2012, Queueing Systems.

Many-server diffusion limits for G/Ph/n+GI queues

Tolga Tezcan, Shuangchi He, J. G. Dai, 2010, 1011.2034.

State Space Collapse in Many-Server Diffusion Limits of Parallel Server Systems

Tolga Tezcan, J. G. Dai, J. Dai, 2011, Math. Oper. Res..

Approximations for Chat Service Systems Using Many-Server Diffusion Limits

Tolga Tezcan, Leon Cui, Tolga Tezcan, 2016, Math. Oper. Res..

Stability analysis of N-model systems under a static priority rule

Tolga Tezcan, Tolga Tezcan, 2012, Queueing Systems.

Asymptotically optimal control of many-server heterogeneous service systems with $H_{2}^{*}$ service times

Tolga Tezcan, Tolga Tezcan, 2012, Queueing Syst. Theory Appl..

Stability analysis of parallel server systems under longest queue first

Golshid Baharian, Tolga Tezcan, Tolga Tezcan, 2011, Math. Methods Oper. Res..

Dynamic Control of N-Systems with Many Servers: Asymptotic Optimality of a Static Priority Policy in Heavy Traffic

Tolga Tezcan, J. G. Dai, J. Dai, 2010, Oper. Res..

Hospital Readmissions Reduction Program Does Not Provide the Right Incentives: Issues and Remedies

Tolga Tezcan, H. Ren, K. Arifoğlu, 2018, Manag. Sci..

Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care

Abraham Seidmann, Tolga Tezcan, Balaraman Rajan, 2019, Manag. Sci..

Shadow-Routing Based Control of Flexible Multiserver Pools in Overload

Alexander L. Stolyar, Tolga Tezcan, A. Stolyar, 2011, Oper. Res..

Applications of LA Applications of the Learning Automata Algorithm of Thathachar and Sastry Aug , 31 , 2005 Technical Report SOPTL-05-02 Missouri University of Science and Technology

A. Gosavi, Tolga Tezcan, 2005 .

Can Yardstick Competition Reduce Waiting Times?

Tolga Tezcan, Nicos Savva, Ozlem Yildiz, 2019, Manag. Sci..

Robust Design and Control of Call Centers with Flexible Interactive Voice Response Systems

Banafsheh Behzad, Tolga Tezcan, Tolga Tezcan, 2012, Manuf. Serv. Oper. Manag..

Robust Design and Control of Call Centers with Flexible IVR Systems

Banafsheh Behzad, Tolga Tezcan, Tolga Tezcan, 2011 .

Proactive Customer Service: Operational Benefits and Economic Frictions

Tolga Tezcan, Nicos Savva, Kraig Delana, 2020, Manuf. Serv. Oper. Manag..

Determining the Optimal Configuration of Hospital Inpatient Rooms in the Presence of Isolation Patients

Tolga Tezcan, Edieal J. Pinker, Tolga Tezcan, 2013, Operational Research.

When to Use Provider Triage in Emergency Departments

Tolga Tezcan, Michael F. Kamali, Ozlem Yildiz, 2019, Manag. Sci..

Statement of Research, Teaching and Service

Tolga Tezcan, 2013 .