C. Chi

发表

Developing a Consumer Complaining and Recovery Effort Scale

Guangshun Xiao, Lu Lu, Dogan Gursoy, 2018 .

Changing perceptions and reasoning process: Comparison of residents’ pre- and post-event attitudes

C. Chi, Z. Ouyang, Xun Xu, 2018 .

Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach

C. Chi, Hailin Qu, 2008 .

DEVELOPING DESTINATION LOYALTY: THE CASE OF HAINAN ISLAND

C. Chi, Honggang Xu, Xiaoxia Sun, 2013 .

Drinking “Green”: What Drives Organic Wine Consumption in an Emerging Wine Market

Lu Lu, C. Chi, Z. Ouyang, 2020, Cornell Hospitality Quarterly.

Culinary Tourism as a Destination Attraction: An Empirical Examination of Destinations' Food Image

C. Chi, Shahrim Ab Karim, 2010 .

Developing relationship quality in economy hotels: the role of perceived justice, service quality, and commercial friendship

C. Chi, B. Wen, Z. Ouyang, 2020, Journal of Hospitality Marketing & Management.

Understanding sustained usage of health and fitness apps: Incorporating the technology acceptance model with the investment model

C. Chi, Weisheng Chiu, Heetae Cho, 2020 .

Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

D. Gursoy, C. Chi, 2009 .

How to help your graduates secure better jobs? An industry perspective

D. Gursoy, C. Chi, 2009 .

Generational differences: An examination of work values and generational gaps in the hospitality workforce

Thomas A. Maier, Dogan Gursoy, Christina Geng-Qing Chi, 2008 .

Socially responsible investment by generation Z: a cross-cultural study of Taiwanese and American investors

C. Chi, Mei-Hua Chen, Bryan H. Chen, 2018, Journal of Hospitality Marketing & Management.

Examining Operating Efficiency of U.S. Hotels: A Window Data Envelopment Analysis Approach

C. Chi, Xun Xu, 2017 .

Generational differences in work values and attitudes among frontline and service contact employees

Dogan Gursoy, Christina Geng-Qing Chi, D. Gursoy, 2013 .

Examining the Relationship Between Tourists’ Attribute Satisfaction and Overall Satisfaction

C. Chi, Hailin Qu, 2009 .

Reminiscing Other People’s Memories: Conceptualizing and Measuring Vicarious Nostalgia Evoked by Heritage Tourism

Oscar Hengxuan Chi, C. Chi, 2020, Journal of Travel Research.

The impacts of complaint efforts on customer satisfaction and loyalty

C. Chi, Ruiying Cai, 2018 .

Sensation Seeking, Message Sensation Value, and Destinations

C. Chi, A. Lu, C. Y. Lu, 2017 .

The Effects of Intragroup Guanxi Interaction on Customers’ Intentions to Complain

C. Chi, Ruiying Cai, Li Pan, 2021, Journal of Hospitality & Tourism Research.

Tourists’ Attitudes toward the Use of Artificially Intelligent (AI) Devices in Tourism Service Delivery: Moderating Role of Service Value Seeking

Oscar Hengxuan Chi, D. Gursoy, C. Chi, 2020, Journal of Travel Research.

Narrowing the intention-behavior gap: The impact of hotel green certification

Oscar Hengxuan Chi, C. Chi, Xun Xu, 2022, International Journal of Hospitality Management.

Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts

C. Chi, Ossi Pesämaa, M. Yolal, 2017 .

Theoretical examination of destination loyalty formation

D. Gursoy, C. Chi, Joseph S. Chen, 2014 .

Examining destination personality: Its antecedents and outcomes

C. Chi, G. Chiappa, Li Pan, 2018, Journal of Destination Marketing & Management.

Examining incentive travelers: How motivation affects organizational commitment

Lu Lu, C. Chi, Xiaoli Li, 2018, International Journal of Tourism Research.

Authenticity, involvement, and image: evaluating tourist experiences at historic districts.

Lu Lu, C. Chi, Yi Liu, 2015 .

Examine the cognitive and affective antecedents to service recovery satisfaction: A field study of delayed airline passengers

Christina Geng-Qing Chi, C. Chi, B. Wen, 2013 .

Investigating the Structural Relationships Between Food Image, Food Satisfaction, Culinary Quality, and Behavioral Intentions: The Case of Malaysia

C. Chi, Mohhidin Othman, S. Karim, 2013 .

and Repeat Visitors An Examination of Destination Loyalty: Differences Between First-Time

C. Chi, 2013 .

An Examination of Destination Loyalty

C. Chi, 2012 .

Characteristics: A Multiple Group Analysis Approach Destination Loyalty Formation and Travelers' Demographic

C. Chi, 2012 .

Destination Loyalty Formation and Travelers’ Demographic Characteristics: A Multiple Group Analysis Approach

C. Chi, 2011 .

DEMOGRAPHIC VARIABLES AND LOYALTY FORMATION: A SYSTEMATIC EXAMINATION

D. Gursoy, C. Chi, Hailin Qu, 2009 .

Pictures vs. reality: Roles of disconfirmation magnitude, disconfirmation sensitivity, and branding

C. Chi, Ruiying Cai, 2021 .

Can knowledge and product identity shift sensory perceptions and patronage intentions? The case of genetically modified wines

Lu Lu, C. Chi, I. Rahman, 2016 .

The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

C. Chi, Eren Erkılıç, Yao-Chin Wang, 2021 .

Integrating Persons with Disabilities into the Work Force

C. Chi, Hailin Qu, 2003 .

A Study of Differential Employers' Attitude Towards Hiring People with Physical, Mental, and Sensory Disabilities in Restaurant Industry

C. Chi, Hailin Qu, 2005 .

Locals’ Attitudes toward Mass and Alternative Tourism: The Case of Sunshine Coast, Australia

Dogan Gursoy, D. Gursoy, C. Chi, 2010 .

Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda

D. Gursoy, C. Chi, 2020 .

An examination of locals' attitudes.

D. Gursoy, C. Chi, P. Dyer, 2009 .

Factors influencing residents’ subjective well-being at World Heritage Sites

C. Chi, Ruiying Cai, Yongfen Li, 2017 .

A Model for Understanding Residents' Support for Tourism in Small Islands

D. Gursoy, C. Chi, Haywantee Ramkissoon, 2009 .

Examining diners’ decision-making of local food purchase: The role of menu stimuli and involvement

Lu Lu, C. Chi, 2018 .

Consequences of “greenwashing”

C. Chi, I. Rahman, Jeongdoo Park, 2015 .

Consumers' continuance intention to use fitness and health apps: an integration of the expectation-confirmation model and investment model

Heetae Cho, Christina Geng-Qing Chi, Weisheng Chiu, 2020, Inf. Technol. People.

Impacts of Organizational Responses on Complainants' Justice Perceptions and Post-Purchase Behaviors

D. Gursoy, C. Chi, E. Ekiz, 2007 .

Temporal Change in Resident Perceptions of a Mega-event: The Beijing 2008 Olympic Games

D. Gursoy, C. Chi, Brendan T. Chen, 2011 .

Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions

C. Chi, X. Leung, Ruiying Cai, 2022, International Journal of Hospitality Management.

Environment management in the hotel industry: does institutional environment matter?

C. Chi, Z. Ouyang, Wei Wei, 2019, International Journal of Hospitality Management.

A recipe for food promotion: effects of color brightness on food evaluations and behavioral intentions

C. Chi, Ruiying Cai, 2020 .

An Examination of General, Nondestination-Specific Versus Destination-Specific Motivational Factors

Mark A. Bonn, D. Gursoy, C. Chi, 2010 .

The impact of negative events on tourism destinations and their response strategies: an experiment study from dynamic perspective.

C. Chi, Hu Jiajing, L. Yue, 2020 .

Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels

C. Chi, Haywantee Ramkissoon, Y. Ekinci, 2022, Journal of Hospitality Marketing & Management.

Employees’ perceptions of younger and older managers by generation and job category

Thomas A. Maier, D. Gursoy, C. Chi, 2013 .

Customers' acceptance of artificially intelligent service robots: The influence of trust and culture

Oscar Hengxuan Chi, C. Chi, R. Nunkoo, 2023, Int. J. Inf. Manag..

Travelers’ information search behavior.

D. Gursoy, C. Chi, 2008 .

Conceptualizing ethical leadership in Eastern cultural context and examining its impact on hotel employees’ voice behavior

C. Chi, B. Wen, 2023, Journal of Hospitality Marketing & Management.

Member satisfaction related to self-reported cost share and difficulty in obtaining prescription drugs in a university pharmacy benefit plan.

C. Chi, D. Nau, D. Kirking, 2015, Journal of managed care pharmacy : JMCP.

Destination Competitiveness of Middle Eastern Countries: An Examination of Relative Positioning

D. Gursoy, C. Chi, Ş. Baloğlu, 2009 .

Determinants of corporate social responsibility (CSR) attitudes: perspective of travel and tourism managers at world heritage sites

C. Chi, Chaozhi Zhang, Yuanyuan Liu, 2019, International Journal of Contemporary Hospitality Management.

Examining nostalgia in sport tourism: The case of US college football fans

C. Chi, Heetae Cho, Dongoh Joo, 2019, Tourism Management Perspectives.

Alcohol-service liability: Consequences of guest intoxication

D. Gursoy, C. Chi, D. Rutherford, 2011 .

Wellness hotel: Conceptualization, scale development, and validation

Oscar Hengxuan Chi, C. Chi, Z. Ouyang, 2020 .

Cohesion in cycling neo-tribes: a netnographic approach

C. Chi, M. Yolal, Kübra Aşan, 2021, Leisure Studies.

An examination of the perceived value of organic dining

Lu Lu, C. Chi, 2018, International Journal of Contemporary Hospitality Management.

Revisiting destination loyalty : An examination of its antecedents

C. Chi, 2018 .

Determinants of Chinese consumers’ organic wine purchase

Lu Lu, C. Chi, Rong Zou, 2019, International Journal of Contemporary Hospitality Management.

Ready to Embrace Genetically Modified Wines? The Role of Knowledge Exposure and Intrinsic Wine Attributes

Lu Lu, C. Chi, I. Rahman, 2017 .