Iksuk Kim

Operational determinants of caller satisfaction in the call center

R. Feinberg, Iksuk Kim, L. Hokama, 2000 .

Operational determinants of caller satisfaction in the banking/financial services call center

R. Feinberg, Iksuk Kim, L. Hokama, 2002 .

The state of electronic customer relationship management in retailing

R. Feinberg, Iksuk Kim, L. Hokama, 2002 .

Mall Entertainment and Shopping Behaviors: a Graphical Modeling Approach

R. Feinberg, Iksuk Kim, Tim Christiansen, 2005 .

Finding Nemo: Predicting Movie Performances by Machine Learning Methods

Seungjoo Lee, Jong Min Kim, Iksuk Kim, 2020, Journal of Risk and Financial Management.

HOLLYWOOD MOVIE DATA ANALYSIS BY SOCIAL NETWORK ANALYSIS AND TEXT MINING

Iksuk Kim, Jong‐Min Kim, Xingyao Xiao, 2020 .