Arturo Calvo-Mora

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Excellence profiles in Spanish firms with quality management systems

Fernando Criado, Arturo Calvo-Mora, F. Criado, 2009 .

Organisational profiles: key factors and results from the EFQM model perspective

Arturo Calvo-Mora, Rafael Periáñez-Cristóbal, Manuel Rey-Moreno, 2020, Total Quality Management & Business Excellence.

Mediation effect of TQM technical factors in excellence management systems

Arturo Calvo-Mora, Carolina Ruiz-Moreno, Araceli Picón-Berjoyo, 2014 .

Using Enablers of the EFQM Model to Manage Institutions of Higher Education.

Arturo Calvo-Mora, J. Roldán, A. Leal, 2006 .

Assessment and improvement of organisational social impact through the EFQM Excellence Model

F. Criado, Arturo Calvo-Mora, Marta Domínguez-CC, 2018 .

Quantitative research on the EFQM excellence model: A systematic literature review (1991–2015)

Arturo Calvo-Mora, J. Roldán, Rafael Periáñez-Cristóbal, 2017 .

DETERMINING FACTORS OF A CITY'S TOURISM ATTRACTIVENESS

J. M. Berbel-Pineda, Arturo Calvo-Mora, Eva Suárez, 2011 .

The heritage character and service quality in urban defensive structures renovated as hotels

Arturo Calvo-Mora, Rafael Periáñez-Cristóbal, Pedro Luengo, 2020, Journal of Heritage Tourism.

Processes Approach, Quality Management and Key Business Results

Arturo Calvo-Mora, Antonio Navarro-García, Rafael Periáñez-Cristóbal, 2014 .

Clustering abstracts from the literature on Quality Management (1980–2020)

Arturo Calvo-Mora, M. J. Sánchez-Franco, Rafael Periáñez-Cristobal, 2022, Total Quality Management & Business Excellence.

Reflections on Sustainable Urban Mobility, Mobility as a Service (MaaS) and Adoption Models

Arturo Calvo-Mora, Manuel Rey-Moreno, Rafael Periáñez-Cristobal, 2022, International journal of environmental research and public health.

The relationships between soft-hard TQM factors and key business results

Arturo Calvo-Mora, Carolina Ruiz, Araceli Picón, 2013 .

Excellence management practices, knowledge management and key business results in large organisations and SMEs: A multi-group analysis

Arturo Calvo-Mora, Manuel Rey-Moreno, Antonio Navarro-García, 2016 .

Project to improve knowledge management and key business results through the EFQM excellence model

Arturo Calvo-Mora, Antonio Navarro-García, Rafael Periañez-Cristobal, 2015 .

Quality management practices, knowledge management and key business results in SMEs and large organizations: a multi-group analysis

Arturo Calvo-Mora, Antonio Navarro-García, Manuel Rey-Moreno, 2015 .

The EFQM excellence model, the knowledge management process and the corresponding results: an explanatory and predictive study

Arturo Calvo-Mora, Manuel Rey-Moreno, José Bocoya-Maline, 2023, Review of Managerial Science.

The role of strategic planning in excellence management systems

José Luis Roldán, Arturo Calvo-Mora, Eva Suárez, 2016, Eur. J. Oper. Res..

TQM factors and organisational results in the EFQM excellence model framework: an explanatory and predictive analysis

José L. Roldán, Arturo Calvo-Mora, Antonio Blanco-Oliver, 2020, Ind. Manag. Data Syst..

Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework

Arturo Calvo-Mora, Araceli Picón-Berjoyo, Carolina Ruiz-Moreno, 2015 .

Tourism for All and Performance: An Analysis of Accessibility Management in Hotels

Arturo Calvo-Mora, Antonio Navarro-García, Rafael Periáñez-Cristobal, 2015 .

Relationships between the EFQM model criteria: a study in Spanish universities

Antonio Leal, José L. Roldán, Arturo Calvo-Mora, 2005 .

Patient Satisfaction in the Peruvian Health Services: Validation and Application of the HEALTHQUAL Scale

Arturo Calvo-Mora, Fernando Criado-García, F. Velicia-Martín, 2020, International journal of environmental research and public health.

Quality Evaluation of Health Services Using the Kano Model in Two Hospitals in Peru

Arturo Calvo-Mora, Fernando Criado-García, W. Curioso, 2021, International journal of environmental research and public health.

Knowledge management issues in the EFQM excellence model framework

Silvia Martelo-Landroguez, Fernando Criado-García, Arturo Calvo-Mora, 2019, International Journal of Quality & Reliability Management.

A structural analysis of the EFQM model: an assessment of the mediating role of process management

José L. Roldán, Arturo Calvo-Mora, Eva María Suárez, 2014 .

Predictive and mediation model for decision-making in the context of dynamic capabilities and knowledge management

Arturo Calvo-Mora, José Bocoya-Maline, Manuel Rey Moreno, 2023, Management Decision.