Murali Chandrashekaran

发表

Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing

Stephen S. Tax, Stephen W. Brown, Murali Chandrashekaran, 1998 .

Market Motives, Distinctive Capabilities, and Domestic Inertia: A Hybrid Model of Innovation Generation

Raj Mehta, Rajdeep Grewal, Murali Chandrashekaran, 1999 .

Brand Retrieval, Consideration Set Composition, Consumer Choice, and the Pioneering Advantage

G. Kalyanaram, Murali Chandrashekaran, F. Kardes, 1993 .

Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing:

Stephen S. Tax, Stephen W. Brown, Murali Chandrashekaran, 1998 .

Satisfaction Strength and Customer Loyalty

Stephen S. Tax, Rajdeep Grewal, Murali Chandrashekaran, 2007 .

Environments, unobserved heterogeneity, and the effect of market orientation on outcomes for high-tech firms

Rajdeep Grewal, Murali Chandrashekaran, Jeannie L. Johnson, 2013 .

Customer Satisfaction Heterogeneity and Shareholder Value

Rajdeep Grewal, Murali Chandrashekaran, Rajdeep Grewal, 2010 .

Environment, Structure and Performance in Interfirm Exchange

F. Robert Dwyer, Robert Dahlstrom, Murali Chandrashekaran, 1995 .

Estimating Contagion on the Internet: Evidence from the Diffusion of Digital/Information Products

Raj Mehta, Rajdeep Grewal, Murali Chandrashekaran, 2010 .

CONSUMER HETEROGENEITY AND SATISFACTION UNCERTAINTY Thesis

Murali Chandrashekaran, Cheng Qian, Dr Kristin Roue, 2011 .

Environments, unobserved heterogeneity, and the effect of market orientation on outcomes for high-tech firms

Rajdeep Grewal, Murali Chandrashekaran, Jeannie L. Johnson, 2011, Journal of the Academy of Marketing Science.

From Uncertain Intentions to Actual Behavior: A Threshold Model of Whether and When Salespeople Quit

Frederick A. Russ, Murali Chandrashekaran, Kevin M. Mcneilly, 2000 .

Meta-Analysis with Heteroscedastic Effects

Murali Chandrashekaran, Beth A. Walker, Murali Chandrashekaran, 1993 .

Isolating the Determinants of Innovativeness: A Split-Population Tobit (SPOT) Duration Model of Timing and Volume of First and Repeat Purchase

Rajiv K. Sinha, Murali Chandrashekaran, Murali Chandrashekaran, 1995 .

Understanding the Role of Consumer Heterogeneity in the Formation of Satisfaction Uncertainty

Murali Chandrashekaran, Kangkang Yu, Chengdan Qian, 2015 .

A Split Hazard Model for Analyzing the Diffusion of Innovations

Rajiv K. Sinha, Murali Chandrashekaran, Murali Chandrashekaran, 1992 .

MURAU CHANDRASHEKARAN and RAJIV K. SINHA*

Rajiv K. Sinha, Murali Chandrashekaran, 2018 .

Modeling Individual Preference Evolution and Choice in a Dynamic Group Setting

Peter H. Reingen, Murali Chandrashekaran, James C. Ward, 1996 .

Forgiven But Not Forgotten: Covert Uncertainty in Overt Responses and the Paradox of Defection-Despite-Trust

Stephen S. Tax, Rajdeep Grewal, Murali Chandrashekaran, 2006 .

MNC subsidiary channel relationships as extended links: Implications of global strategies

Rajdeep Grewal, Murali Chandrashekaran, Mahima Hada, 2013 .

MNC subsidiary channel relationships as extended links: Implications of global strategies

Rajdeep Grewal, Murali Chandrashekaran, Mahima Hada, 2013, Journal of International Business Studies.

Debiasing omission neglect

Maria L. Cronley, Felicia M. Miller, P. Herr, 2006 .

Navigating Local Environments with Global Strategies: A Contingency Model of Multinational Subsidiary Performance

Rajdeep Grewal, F. Robert Dwyer, Murali Chandrashekaran, 2008, Mark. Sci..

TANGLED WEB OR TIDY KNOT? ASSESSING FAILURE AND RECOVERY IN A SERVICE NETWORK

Stephen S. Tax, Murali Chandrashekaran, Amy K. Smith, 2011 .