Michael F. Smith
发表
James M. Hunt,
J. M. Hunt,
Michael F. Smith,
1987
.
Terence A. Oliva,
Michael F. Smith,
R. Lancioni,
2000
.
Indrajit Sinha,
Michael F. Smith,
Indrajit Sinha,
2000
.
Michael F. Smith,
Hope Schau,
R. Lancioni,
2003
.
Alex Stein,
Michael F. Smith,
R. Lancioni,
2013
.
Michael F. Smith,
Indrajit Sinha,
2000
.
Richard A. Lancioni,
Indrajit Sinha,
Michael F. Smith,
1999
.
Richard A. Lancioni,
Terence A. Oliva,
Michael F. Smith,
2005
.
Jerome B. Kernan,
James M. Hunt,
J. B. Kernan,
1985
.
Richard A. Lancioni,
Hope Jensen Schau,
Michael F. Smith,
2003
.
Hope Jensen Schau,
Michael F. Smith,
Per Ivar Schau,
2005
.
Richard A. Lancioni,
Michael F. Smith,
R. Lancioni,
2001
.
Richard A. Lancioni,
Michael F. Smith,
Howard Forman,
2001
.
Michael F. Smith,
1999
.
R. Olshavsky,
Michael F. Smith,
Theodore F. Smith,
1979
.
Susan M. Mudambi,
James M. Hunt,
Michael F. Smith,
2014
.
Michael F. Smith,
2005
.
J. B. Kernan,
Michael F. Smith,
J. Hunt,
1989
.
Disconfirmation of Expectations: A Method for Enhancing the Effectiveness of Customer Communications
James M. Hunt,
Michael F. Smith,
J. Hunt,
2013
.
Alex Stein,
Alex Stein,
Michael F. Smith,
2009
.
Velitchka D. Kaltcheva,
Michael F. Smith,
Anthony Patino,
2012
.
Michael F. Smith,
R. Lancioni,
H. Schau,
2005
.