William Boulding

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A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions

V. Zeithaml, R. Staelin, William Boulding, 1993 .

A consumer-side experimental examination of signaling theory: Do

William Boulding, Amna Kirmani, 1993 .

Pioneering and Market Share: Is Entry Time Endogenous and does it Matter?

Michael J. Moore, R. C. Goodstein, William Boulding, 1991 .

Sustainable Pioneering Advantage? Profit Implications of Market Entry Order

William Boulding, M. Christen, 2003 .

Stuck in the Past: Why Managers Persist with New Product Failures

Eyal Biyalogorsky, R. Staelin, William Boulding, 2006 .

Mastering the Mix: Do Advertising, Promotion, and Sales Force Activities Lead to Differentiation?:

Eunkyu Lee, Richard Staelin, William Boulding, 1994 .

Commentary on Unobservable Effects and Business Performance: Do Fixed Effects Matter?

William Boulding, William Boulding, 1990 .

A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go

R. Staelin, W. Johnston, William Boulding, 2005 .

Choosing Customized Marketing Offers to Attract a Desirable Mix of Customers

A. Belloni, R. Staelin, William Boulding, 2010 .

The Quality Double Whammy

R. Staelin, William Boulding, A. Kalra, 1999 .

Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction

Matthew P. Manary, S. Glickman, K. Schulman, 2010, Circulation. Cardiovascular quality and outcomes.

The patient experience and health outcomes.

Matthew P. Manary, S. Glickman, R. Staelin, 2013, The New England journal of medicine.

Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.

Matthew P. Manary, S. Glickman, K. Schulman, 2011, The American journal of managed care.

Demand and Supply Dynamics for Sequentially Released Products in International Markets: The Case of Motion Pictures

Markus Christen, William Boulding, William Boulding, 2003 .

General alliance experience, uncertainty, and marketing alliance governance mode choice

Ning Li, Richard Staelin, William Boulding, 2010 .

Mastering the Mix: Do Advertising, Promotion, and Sales Force Activities Lead to Differentiation?

Eunkyu Lee, Richard Staelin, William Boulding, 1994 .

Identifying Generalizable Effects of Strategic Actions on Firm Performance: The Case of Demand-Side Returns to R&D Spending

Richard Staelin, William Boulding, R. Staelin, 1995 .

The long-term differentiation value of marketing communication actions

R. Staelin, William Boulding, Eunkyu Lee, 1992 .

The periodicity of competitor pricing. (revision invited at Journal of Marketing Research)

Bart J. Bronnenberg, Carl F. Mela, William Boulding, 2004 .

Conjoint Analysis Reliability: Empirical Findings

David J. Reibstein, John E. G. Bateson, William Boulding, 1988 .

Alternative Pay-for-Performance Scoring Methods: Implications for Quality Improvement and Patient Outcomes

S. Glickman, K. Schulman, R. Staelin, 2009, Medical care.

A Look on the Cost Side: Market Share and the Competitive Environment

Richard Staelin, William Boulding, R. Staelin, 1993 .

Do We Really Need to Change the Decision Maker? Counterintuitive Escalation of Commitment Results in Real Options Contexts

Richard Staelin, William Boulding, Abhijit Guha, 2017, Manag. Sci..

Optimal Admission and Scholarship Decisions: Choosing Customized Marketing Offers to Attract a Desirable Mix of Customers

Mitchell J. Lovett, Alexandre Belloni, Richard Staelin, 2012, Mark. Sci..

Disentangling Pioneering Cost Advantages and Disadvantages

Markus Christen, William Boulding, William Boulding, 2008, Mark. Sci..

Structural Models and Experimental Investigation

Mitchell J. Lovett, William Boulding, William Boulding, 2008 .

A framework for quality improvement: an analysis of factors responsible for improvement at hospitals participating in the Can Rapid Risk Stratification of Unstable Angina Patients Suppress Adverse Outcomes with Early Implementation of the ACC/AHA Guidelines (CRUSADE) quality improvement initiative.

K. Schulman, W. Gibler, E. Ohman, 2007, American heart journal.

Acute Myocardial Infarction Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in

Matthew P. Manary, K. Schulman, E. Ohman, 2010 .

THE PRICE OF SAFETY.

William Boulding, Devavrat Purohit, William Boulding, 1996 .

Pulling the Plug to Stop the New Product Drain

Richard Staelin, William Boulding, Ruskin M. Morgan, 1997 .

The Periodicity of Pricing

Bart J. Bronnenberg, Carl F. Mela, William Boulding, 2006 .

Empirical research pertaining to the measurement and prediction of competitors ’ price interactions is pervasive in the marketing literature

Bart J. Bronnenberg, Carl F. Mela, William Boulding, 2006 .

Optimal Market Intelligence Strategy When Management Attention Is Scarce

Markus Christen, Richard Staelin, William Boulding, 2009, Manag. Sci..

Conceptualizing and testing a dynamic process model of service quality

William Boulding, 1992 .

Understanding managers' strategic decision-making process

Donald R. Lehmann, Barton A. Weitz, Marian Chapman Moore, 1994 .

Payer mix & financial health drive hospital quality: Implications for value-based reimbursement policies

Matthew P. Manary, R. Staelin, William Boulding, 2016 .

Consumer sophistication, word-of-mouth and “False” promotions

R. Staelin, William Boulding, Yiting Deng, 2018, Journal of Economic Behavior & Organization.

Differentiation via the marketing mix

William Boulding, Eunkyu Lee, 1992 .

Environment, Market Share, and Market Power

Richard Staelin, William Boulding, R. Staelin, 1990 .

The patient experience and health outcomes.

Matthew P. Manary, R. Staelin, William Boulding, 2013, The New England journal of medicine.