Nikos Tsikriktsis

发表

A Technology Readiness-Based Taxonomy of Customers

Nikos Tsikriktsis, 2004 .

Does Culture Influence Web Site Quality Expectations?

Nikos Tsikriktsis, 2002 .

Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges

Jane Owen, Nikos Tsikriktsis, Christopher A. Voss, 2005 .

Case research in operations management

Christopher A. Voss, Nikos Tsikriktsis, Mark Frohlich, 2002 .

A review of techniques for treating missing data in OM survey research

Nikos Tsikriktsis, Nikos Tsikriktsis, 2005 .

Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines

Nikos Tsikriktsis, Michael A. Lapré, Nikos Tsikriktsis, 2006, Manag. Sci..

Adoption of e‐Processes by Service Firms: An Empirical Study of Antecedents

Nikos Tsikriktsis, Gianvito Lanzolla, M. Frohlich, 2004 .

The Effect of Operational Performance and Focus on Profitability: A Longitudinal Study of the U.S. Airline Industry

Nikos Tsikriktsis, Nikos Tsikriktsis, 2007, Manuf. Serv. Oper. Manag..

The Impact of Process Variation on Customer Dissatisfaction: Evidence from the U.S. Domestic Airline Industry

Nikos Tsikriktsis, Janelle Heineke, J. Heineke, 2004, Decis. Sci..