Claus-Peter Präg

Recommendations for a general IT Service Catalogue structure

Volker Nissen, Dominik Jung, Mathias Petsch, 2015, Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model..

IT-Service Cachet - Managing IT-Service Performance and IT-Service Quality

Claus-Peter Präg, Ulrich Schnabel, Claus-Peter Präg, 2006, HICSS.

Designing Digital Workplace Environments

Claus-Peter Präg, Carssen Schmidt, Jochen Gunther, 2018, 2018 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC).