A. Chaudhry

The Effect of Observing the Service Interaction of Peers: Empirical Evidence of the Pros and Cons to Responding to Online Customer Reviews

Yang Wang, A. Chaudhry, 2015 .

When and how Managers' Responses to Online Reviews Affect Subsequent Reviews

A. Chaudhry, Yang Wang, Alexander Chaudhry, 2018 .

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites.

A. Pazgal, A. Chaudhry, Yang Wang, 2019 .