P. Sok

发表

Achieving service quality through service innovation exploration-exploitation: The critical role of employee empowerment and slack resources

A. O'Cass, P. Sok, 2015 .

The Performance Advantages for SMEs of Product Innovation and Marketing Resource–Capability Complementarity in Emerging Economies

Morgan P. Miles, A. O'Cass, P. Sok, 2016 .

Achieving superiority in product and customer performance through marketing and innovation resource-capability combinations

P. Sok, 2012 .

Achieving superior innovation-based performance outcomes in SMEs through innovation resource–capability complementarity

Aron O'Cass, Phyra Sok, A. O'Cass, 2011 .

Examining the role of within functional area resource–capability complementarity in achieving customer and product-based performance outcomes

Aron O'Cass, Phyra Sok, A. O'Cass, 2012 .

Examining the new product innovation – performance relationship: Optimizing the role of individual-level creativity and attention-to-detail

A. O'Cass, P. Sok, 2015 .

Exploring innovation driven value creation in B2B service firms: The roles of the manager, employees, and customers in value creation

Aron O'Cass, Phyra Sok, A. O'Cass, 2013 .

The effect of 'can do' and 'reason to' motivations on service-sales ambidexterity

P. Sok, L. D. Luca, K. Sok, 2016 .

Risk perceptions in Japanese SMEs: the role of Internet marketing capabilities in firm performance

Shane Mathews, P. Sok, Keith Perks, 2019 .

Understanding service firms brand value creation : a multilevel perspective including the overarching role of service brand marketing capability

A. O'Cass, P. Sok, 2011 .

Examining the interactive roles of marketing, innovation and social networking capabilities on firms customer-based performance

A. O'Cass, P. Sok, 2010 .

How and when do the ambidextrous frontline sales employees achieve superior sales performance?

P. Sok, K. Sok, Devin Bin, 2022, Journal of Service Theory and Practice.

IN SEARCH OF FINANCIAL PERFORMANCE SUPERIORITY VIA PRODUCT AND CUSTOMER PERFORMANCE OUTCOMES: THE ROLE OF COMPLEMENTARY RESOURCE-CAPABILITY COMBINATION WITHIN AND BETWEEN INNOVATION AND MARKETING AREAS

A. O'Cass, P. Sok, 2011 .

When and why does competitive psychological climate affect employee engagement and burnout?

P. Sok, Wai Jin Thomas Lee, Sonariddh Mao, 2022, Journal of Vocational Behavior.

The role of intellectual resources, product innovation capability, reputational resources and marketing capability combinations in firm growth

Aron O'Cass, Phyra Sok, A. O'Cass, 2014 .

How and when frontline employees’ resilience drives service-sales ambidexterity: the role of cognitive flexibility and leadership humility

Y. Tsarenko, P. Sok, K. Sok, 2021, European Journal of Marketing.

The tipping point: mitigating the curvilinear effect of frontline service employee's perception of leadership humility on frontline service performance

P. Sok, K. Sok, Devin Bin, 2020, Journal of Service Theory and Practice.

An exploratory study into managing value creation in tourism service firms: understanding value creation phases at the intersection of the tourism service firm and their customers

Aron O'Cass, Phyra Sok, A. O'Cass, 2015 .

Achieving growth-quality of work life ambidexterity in small firms

P. Sok, Tracey S. Danaher, Lanchi Snell, 2015 .

Organisational ambidexterity: An examination of mediating factors on the relationship between marketing practices and growth - quality of work life ambidexterity

L. White, P. Sok, Lanchi Snell, 2013 .

Identifying the resource conditions that maximize the relationship between ambidexterity and new product performance

P. Sok, N. Heirati, Aaron O'Cass, 2017 .

Why doesn’t our branding pay off: optimising the effects of branding through innovation

A. O'Cass, P. Sok, W. Lee, 2016 .

The Complementarity of Frontline Service Employee Creativity and Attention to Detail in Service Delivery

P. Danaher, P. Sok, Tracey S. Danaher, 2018 .

Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability: A moderated mediation model

P. Sok, W. Lee, K. Sok, 2017 .

Entrepreneurial orientation and performance: a moderated mediation model of marketing resources and marketing capabilities

P. Sok, Lanchi Snell, 2015 .

Matching the Personal Initiative Capabilities of FLEs to Their Self-Regulatory Processes and the Firm's Initiative Climate

P. Sok, Tracey S. Danaher, K. Sok, 2020 .

How and when does the brand orientation-market orientation nexus matter?

A. O'Cass, P. Sok, W. Lee, 2019 .

Unpacking brand management superiority: Examining the interplay of brand management capability, brand orientation and formalisation

A. O'Cass, P. Sok, W. Lee, 2017 .

Achieving Superior SME Performance: Overarching Role of Marketing, Innovation, and Learning Capabilities

A. O'Cass, P. Sok, K. Sok, 2013 .

Exploring potential factors leading to effective training

P. Sok, Ching-Yaw Chen, K. Sok, 2007 .

Does transformational leadership always matter in frontline service roles?

P. Sok, K. Sok, Lanchi Snell, 2018, Journal of Service Theory and Practice.

Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance

P. Sok, Tracey S. Danaher, K. Sok, 2023, Journal of Retailing.

Evaluating the Competitiveness of the Tourism Industry in Cambodia: Self-assessment from Professionals

P. Sok, K. Sok, Ching-Yaw Chens, 2008 .

Benchmarking potential factors leading to education quality : a study of Cambodian higher education

P. Sok, Ching-Yaw Chen, K. Sok, 2007 .