J. Bloemer

There is more to loyalty than just satisfaction: the effects of satisfaction and involvement on brand loyalty and dealer loyalty

J. Bloemer, J. Kasper, 1997 .

On the relationship between financial institutions image, quality, satisfaction and loyalty

K. Ruyter, J. Bloemer, Pascale Peeters, 1998 .

Using association rules in customer satisfaction studies to identify latent dissatisfied customers

Tom Brijs, Koen Vanhoof, Gilbert Swinnen, 1998 .

Identifying latently dissatisfied customers and measures for dissatisfaction management

Tom Brijs, Koen Vanhoof, Gilbert Swinnen, 2002 .

A practical basin-type solar still

George O.G. Löf, J. A. Eibling, J. Bloemer, 1965 .

The effects of satisfaction and involvement on loyalty

J. Bloemer, J. Kasper, 1999 .