Nancy Eickelmann

Integrating the balanced scorecard and software measurement frameworks

Nancy Eickelmann, 2001 .

Defining Meaningful Measures of IT Productivity with the Balanced Scorecard

Nancy Eickelmann, 2002 .

Reader Survey: Tell Us What You Think!

Warren Harrison, Philippe Kruchten, Andy Hunt, 2004 .

Improving the Predictable Assembly of Service

Brian A. Malloy, Nicholas A. Kraft, Jason O. Hallstrom, 2006 .

The Role of Defect Potential in Understanding the Economic Value of Process Improvements

Warren Harrison, David Raffo, Nancy Eickelmann, 2000 .

Quantitative Control of Process Changes Through Modeling , Simulation and Benchmarking

Jongmoon Baik, Nancy Eickelmann, Jongmoon Baik, 2009 .