Keith A. Richards

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Customer relationship management: Finding value drivers

Keith A. Richards, E. Jones, 2008 .

Motivating Salespeople to Sell New Products: the Relative Influence of Attitudes, Subjective Norms, and Self-efficacy Literature Review: New Product Performance, Tpb, and the Sales Force Intentions and Sales Performance the Relative Influence of Attitudes, Subjective Norms, and Self-efficacy the Mod

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2022 .

JPSSM since the beginning: intellectual cornerstones, knowledge structure, and thematic developments

Douglas E. Hughes, Keith A. Richards, Wyatt A. Schrock, 2016 .

The Motivation Hub: Effects of Goal Setting and Self-Efficacy on Effort and New Product Sales

Frank Q. Fu, Eli Jones, Keith A. Richards, 2009 .

On the nature of international sales and sales management research: a social network–analytic perspective

Douglas E. Hughes, Keith A. Richards, Wyatt A. Schrock, 2018 .

RETRACTED ARTICLE: Understanding the interactive effects of service climate and transactional sales climate on service quality and sales performance

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2016 .

Why study intraorganizational issues in selling and sales management?

Keith A. Richards, Willy Bolander, 2018 .

Erratum to: RETRACTED ARTICLE: Understanding the interactive effects of service climate and transactional sales climate on service quality and sales performance

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2016 .

Better together: Trait competitiveness and competitive psychological climate as antecedents of salesperson organizational commitment and sales performance

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2014, Marketing Letters.

From high tech to high touch: enhancing customer service experiences via improved self-service technologies

Keith A. Richards, Diane C. Halstead, 2017 .

Better together: Trait competitiveness and competitive psychological climate as antecedents of salesperson organizational commitment and sales performance

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2016 .

Key Account Management: Adding Elements of Account Fit to an Integrative Theoretical Framework

Keith A. Richards, E. Jones, 2009 .

Developing a strategic framework of key account performance

Frank Q. Fu, Keith A. Richards, Eli Jones, 2009 .

Driving In-Role and Extra-Role Brand Performance among Retail Frontline Salespeople: Antecedents and the Moderating Role of Customer Orientation

Richard A. Spreng, Brian J. Baldus, R. Calantone, 2019, Journal of Retailing.

Tracking and Updating Academic Research in Selling and Sales Management: A Decade Later

Greg W. Marshall, Keith A. Richards, W. Moncrief, 2010 .

MotivatingSalespeopletoSellNew Products:TheRelativeInfluenceof Attitudes,SubjectiveNorms,and Self-Efficacy

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2010 .

Motivating Salespeople to Sell New Products: The Relative Influence of Attitudes, Subjective Norms, and Self-Efficacy

Frank Q. Fu, Douglas E. Hughes, Keith A. Richards, 2010 .