Y. Politis

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Satisfaction Benchmarking and Customer Classification: An Application to the Branches of a Banking Organization

Y. Siskos, E. Grigoroudis, Y. Politis, 2002 .

Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains

Y. Politis, A. Giovanis, Spyridon Binioris, 2014 .

A business excellence model for the hotel sector: implementation to high‐class Greek hotels

V. Moustakis, E. Grigoroudis, Y. Politis, 2009 .

A Sector-Oriented Methodology for the Development of Business Excellence Model—An Application in the Greek Hotel Industry

V. Moustakis, E. Grigoroudis, Y. Politis, 2011 .

Customer satisfaction measurement in the private bank sector

Evangelos Grigoroudis, G. Mihelis, Yannis Siskos, 2001, Eur. J. Oper. Res..

A Framework to Assess Employee Perceptions of HRM Practices in the Greek Local Authorities

Y. Politis, 2021, American Journal of Management Science and Engineering.

Multicriteria methodology for the evaluation of a Greek engineering department

Yannis Siskos, Yannis Politis, Y. Siskos, 2004, Eur. J. Oper. Res..

Incorporating the Sustainability Concept in the Major Business Excellence Models

E. Grigoroudis, Y. Politis, 2022, Sustainability.

Multiple Criteria Approaches for Customer Satisfaction Measurement

Evangelos Grigoroudis, Yannis Politis, E. Grigoroudis, 2018 .

The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach

Evangelos Grigoroudis, Yannis Politis, Vassilis Moustakis, 2008, Eur. J. Oper. Res..

Managing Control Measures According to the ISO 22000:2018 Requirements: the COMECAT Method

Y. Politis, G. Chatzistelios, F. Krokos, 2022, International Journal of Scientific and Management Research.

Self-assessment for measuring business excellence: The MUSABE method

Yannis Siskos, Yannis Politis, Y. Siskos, 2010 .