P. Dewdney

发表

Neutral Questioning: A New Approach to the Reference Interview.

B. Dervin, P. Dewdney, 1986 .

Barriers to Information: How Formal Help Systems Fail Battered Women

Roma M. Harris, P. Dewdney, 1994 .

A Comparison of Legal and Health Information Services in Public Libraries.

Patricia Dewdney, P. Dewdney, 1991 .

Asking "Why" Questions in the Reference Interview: A Theoretical Justification

Patricia Dewdney, Gillian Michell, P. Dewdney, 1997, The Library Quarterly.

Flying a light aircraft: reference service evaluation from a user's viewpoint.

Catherine Sheldrick Ross, Patricia Dewdney, P. Dewdney, 1994 .

Conducting the Reference Interview: A How-to-do-it Manual for Librarians

Catherine Sheldrick Ross, Patricia Dewdney, Kirsti Nilsen, 2002, Program.

Mental models theory : Applications for library and information science

Patricia Dewdney, Gillian Michell, P. Dewdney, 1998 .

Negative closure : Strategies and counter-strategies in the reference transaction

C. S. Ross, P. Dewdney, P. Dewdney, 1998 .

Best Practices: An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions.

Catherine Sheldrick Ross, Patricia Dewdney, P. Dewdney, 1994 .