Lynette M. McDonald

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Corporate social responsibility and bank customer satisfaction: A research agenda

S. Rundle-Thiele, Lynette M. McDonald, S. Rundle‐Thiele, 2008 .

Using Student-Constructed Cases to Investigate Crises

Lynette M. McDonald, 2013 .

Stakeholder reactions to company crisis communication and causes

A. Ian Glendon, Beverley Sparks, B. Sparks, 2010 .

IMPACT OF COMMUNICATED COMPANY ACCOUNTS DURING VARIOUS CRISES ON CONSUMER EMOTIONS, ATTITUDES AND BEHAVIOURAL INTENTIONS

Lynette M. McDonald, 2005 .

Incorporating Attributional Theory and the Theory of Reasoned Action Within an Affective Events Theory Framework to Produce a Contingency Predictive Model of Consumer Reactions to Organizational Mishaps

Charmine E. J. Härtel, Janet R. McColl-Kennedy, Janet R. Mccoll-Kennedy, 1998 .

Applying the involvement construct to organisational crises

Charmine E. J. Härtel, Lynette M. McDonald, Charmine Härtel, 2000 .

Developing public disaster communication for volunteer recruitment: understanding volunteer motivations

Lynette M. McDonald, Melissa Creber, Huichun Sun, 2015 .

Perceiving is believing: How consumers' attributions about the cause of the Ansett Airlines' safety crisis impacted outcomes.

Lynette M. McDonald, 2006 .

Impact of corporate social responsibility initiatives on Taiwanese banking customers

Lynette M. McDonald, Chi-hung Lai, 2011 .

Corporate Social Responsibility (CSR) in banking: what we know, what we don't know, and what we should know

Lynette M. McDonald, 2015 .

Back to the future: Is strategic management (re)emerging as public relations' dominant paradigm?

Lynette M. McDonald, A. Hebbani, 2011 .

Visiting Lecturers: Perceptions of their Role in Supervising Student Teachers on Practicum

Lynette M. McDonald, 2014 .

Peanut Butter, Salmonella Poisoning and Children: On Becoming ‘Involved’ and Angry Following a Company Crisis

Lynette M. McDonald, Charmine Härtel, 2000, Queensland Review.

Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications

B. Sparks, A. Glendon, Lynette M. McDonald, 2012 .

Corporate social responsibility and bank customer satisfaction : a research agenda

Lynette M. McDonald, 2008 .

Prepare for anger, look for love: A ready reckoner for crisis scenario planners

Lynette M. McDonald, J. Cokley, 2013 .

Corporate communication effects and crisis type: Deriving managerial implications from theory

B. Sparks, Lynette M. McDonald, I. Glendon, 2005 .