Jichul Jang

发表

Employee empowerment and its contextual determinants and outcome for service workers

P. Kim, Gyumin Lee, Jichul Jang, 2017 .

Reducing Employee Turnover Intention Through Servant Leadership in the Restaurant Context: A Mediation Study of Affective Organizational Commitment

J. Kandampully, Jichul Jang, 2018 .

Linking Website Interactivity to Consumer Behavioral Intention in an Online Travel Community: The Mediating Role of Utilitarian Value and Online Trust

E. B. Barrett, Jichul Jang, Hyeongjin Jeon, 2017 .

The Impact of Career Motivation and Polychronicity on Job Satisfaction and Turnover Intention among Hotel Industry Employees

Jichul Jang, 2008 .

Understanding the influence of polychronicity on job satisfaction and turnover intention: a study of non-supervisory hotel employees.

Jichul Jang, R. T. George, Jichul Jang, 2012 .

The role of team-member exchange: Restaurant servers’ emotional intelligence, job performance, and tip size

Jichul Jang, Hyunghwa Oh, 2020 .

Analyzing Twitter to explore perceptions of Asian restaurants

Jichul Jang, C. Ok, S. Park, 2016 .

Creating innovation that drives authenticity

T. Keiningham, B. Hillebrand, Jichul Jang, 2019, Journal of Service Management.

Green Practices with Reusable Drinkware at Music and Sporting Events: A Hospitality Undergraduate Student Perspective

Jichul Jang, Annamarie D. Sisson, Amber Grisamore, 2020 .

Can employee workplace mindfulness counteract the indirect effects of customer incivility on proactive service performance through work engagement? A moderated mediation model

Jichul Jang, Jinok S. Kim, WooMi Jo, 2020 .

Understanding the relationships among internal marketing practices, job satisfaction, service quality and customer satisfaction: an empirical investigation of Saudi Arabia’s service employees

M. S. Sohail, Jichul Jang, M. S. Sohail, 2017 .

Understanding U.S. travellers’ motives to choose Airbnb: a comparison of business and leisure travellers

Jichul Jang, Juhyun Kang, Juwon Choi, 2019, International Journal of Tourism Sciences.

Does photo presentation matter for increasing booking intention?

Jichul Jang, Juhwan Lim, 2022, Journal of Hospitality Marketing & Management.

I know you, you know me: the effects of customer empathy and employee self-disclosure on customer citizenship behavior

Jichul Jang, M. Kim, 2022, Journal of Service Theory and Practice.

The effect of physical environment of the employee break room on psychological well-being through work engagement in the hospitality industry

Jichul Jang, M. Kim, 2022, Journal of Human Resources in Hospitality & Tourism.

Are employees with higher organization-based self-esteem less likely to quit? A moderated mediation model

Jichul Jang, K. Roberts, Naiqing Lin, 2018, International Journal of Hospitality Management.

Application of the extended VBN theory to understand consumers’ decisions about green hotels

J. Kandampully, Jichul Jang, Hyeyoon Choi, 2015 .

Fostering service-oriented organizational citizenship behavior through reducing role stressors

Jichul Jang, Juhyun Kang, 2019, International Journal of Contemporary Hospitality Management.

Understanding the role of emotional intelligence and work status in service sabotage: Developing and testing a three-way interaction model

Jichul Jang, J. Kwon, C. Tao, 2019 .

What do employees perceive as hindrance or challenge stressors in the hotel industry? The role that hope plays

Jichul Jang, Juhyun Kang, 2019, Journal of Human Resources in Hospitality & Tourism.

Environmental management strategy and organizational citizenship behaviors in the hotel industry: The mediating role of organizational trust and commitment

Jichul Jang, Junghoon Lee, Donghwan Yoon, 2016 .

Service improvisation as a double-edged sword

Jichul Jang, Hyunghwa Oh, Jichul Jang, 2023, International Journal of Hospitality Management.

Frontline employees' emotional labor toward their co-workers: The mediating role of team member exchange

Jichul Jang, Juhyun Kang, 2022, International Journal of Hospitality Management.

Hotel Market Analysis

Jichul Jang, Hyunghwa Oh, Misun Kim, 2020 .

The Impact of Employees’ Perceived Customer Citizenship Behaviors on Organizational Citizenship Behaviors: The Mediating Roles of Employee Customer-orientation Attitude

Jichul Jang, M. Kim, 2022, International Journal of Hospitality & Tourism Administration.

Why Do People Leave? a Study Of Nonsupervisory Restaurant Employees’ Polychronic Time Use Preference and Turnover Intention

Jichul Jang, K. Roberts, J. Durtschi, 2018, International Journal of Hospitality & Tourism Administration.

An Empirical Research on the Job Adaptation of Foreign Cabin Crews in a National Carrier

Ji Seung Jang, Nam Ryung Lee, Tae Joon Kim, 2012 .

Do employees’ perceptions of diversity management enhance firm’s financial performance: the moderating role of board members’ diversity level

Jichul Jang, Juhwan Lim, Yue Vaughan, 2023, International Journal of Contemporary Hospitality Management.