Kaung-Hwa Chen

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The Customer Citizenship Behaviors of Food Blog Users

Kaung-Hwa Chen, Kuo-Jung Hsieh, Feng-Hsiang Chang, 2015 .

A multivariant exponential shared-load model

Kaung-Hwa Chen, Hsin-Hui Lin, Rong-Tsorng Wang, 1993 .

Investigating the wellness tourism factors in hot spring hotel customer service

Kaung-Hwa Chen, Feng-Hsiang Chang, Chih-Kang Wu, 2013 .

Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels

Kaung-Hwa Chen, Feng-Hsiang Chang, Hsiou-Hsiang Liu, 2013 .

The Relationships between Corporate Credibility, Service Convenience, and Consumers’ Use Intentions: Toward Ticketing Apps for Low-Cost Carriers

Kaung-Hwa Chen, Feng-Hsiang Chang, Yu-Ling Chen, 2019, Sustainability.

Business model for exploration of travel websites in Taiwan.

Kaung-Hwa Chen, Chi-Yeh Yung, 2004 .

Research on the relationship between wellness tourism experiencescape and revisit intention: a chain mediation model

Leo Huang, Kaung-Hwa Chen, Ying Ye, 2022, International Journal of Contemporary Hospitality Management.

Wellness Tourism among Seniors in Taiwan: Previous Experience, Service Encounter Expectations, Organizational Characteristics, Employee Characteristics, and Customer Satisfaction

Kaung-Hwa Chen, Feng-Hsiang Chang, Fangyuan Liu, 2015 .

The Exploratory Study of Constructing the Scale for Service Convenience in Mobile APP: The Case of Chain Hotel in Taiwan

Chao-Yi Hsueh, Kaung-Hwa Chen, Pei-Ming Chen, 2014, 2014 IEEE 11th International Conference on e-Business Engineering.

A study of chain hotel service factors and market segmentation for mobile commerce customers: Using mobile application services as an example

Kaung-Hwa Chen, Pei-Ming Chen, Chao-Yi Hsueh, 2017, 2017 International Conference on Applied System Innovation (ICASI).

Measuring wellness-related lifestyles for local tourists in Taiwan.

Kaung-Hwa Chen, Feng-Hsiang Chang, Kelvin Tung, 2014 .

What kind of marketing distribution mix can maximize revenues: The wholesaler travel agencies' perspective?

Kaung-Hwa Chen, Leo Huang, Kaung-Hwa Chen, 2009 .

Is your working life good? Alienation in the nexus between job characteristics and organizational citizenship behavior of hospitality frontline employees

Kaung-Hwa Chen, Ying Ye, 2023, Tourism Review.

Performance measurement using linguistic terms in group decision-making

Yung-Ming Shiu, Kaung Hwa Chen, Chia Chung Chan, 2006 .

Military tourism cultural heritage site experiencescape effects on authenticity, memorability, and revisit intention: learning from Taiwanese military dependents’ villages

Kaung-Hwa Chen, Ying Ye, Ci-Hui Yu, 2023, Tourism Review.