T. F. E. Rodriguez

How hotel staff reacts to guests (un)fair treatment by the hotel

P. Lara, T. F. E. Rodriguez, R. M. Báez, 2014 .

Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB): An empirical study among university administration and services personnel

Pablo Zoghbi Manrique de Lara, P. Lara, T. F. E. Rodriguez, 2007 .

A Model of Market Positioning Based on Value Creation and Service Quality in the Lodging Industry: An Empirical Application of Online Customer Reviews

T. F. E. Rodriguez, Manuel Rodríguez Díaz, R. Díaz, 2015 .

Determining the reliability and validity of online reputation databases for lodging

T. F. E. Rodriguez, Manuel Rodríguez Díaz, 2018 .

Determining the sustainability factors and performance of a tourism destination from the stakeholders' perspective

T. F. E. Rodriguez, Manuel Rodríguez Díaz, 2016 .

Identifying and determining the key processes for quality management systems in the hotel sector

T. F. E. Rodriguez, V. P. Robaina, 2007 .

An analysis of operations strategy in the food and beverage sector

T. F. E. Rodriguez, Alicia María Bolívar Cruz, Tomás Francisco Espino Rodríguez, 2008 .