J. Abbott

发表

Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment

K. Back, Choong‐Ki Lee, J. Abbott, 2011 .

Examining stealing thunder as a new service recovery strategy: impact on customer loyalty

Xingyu Wang, Priyanko Guchait, J. Abbott, 2019, International Journal of Contemporary Hospitality Management.

Hospitality and Tourism Research Rankings by Author, University, and Country Using Six Major Journals

J. Abbott, Kwangmin Park, W. Phillips, 2011 .

Impact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors

Priyanko Guchait, J. Abbott, Chen-Ya Wang, 2016 .

Curriculum Development in International Convention and Conference Management at Meio University, Okinawa, Japan

A. DeFranco, J. Abbott, Fathelalem F. Ali, 2005 .

Creating a Faculty Porfolio: Methods to Increase Effectiveness While Minimizing the Risk of Costly Litigation

A. DeFranco, J. Abbott, Je’Anna Abbott, 1998 .

Millennium Country Using Six Major Journals : The First Decade of the New Hospitality and Tourism Research Rankings by Author, University, and

J. Abbott, Kwangmin Park, W. Phillips, 2012 .

Rate Integrity in Convention Cities

J. Abbott, Carl A. Boger, Li-Chun Lin, 2000 .

Recreating cheers: an analysis of relationship marketing as an effective marketing technique for quick‐service restaurants

Stowe Shoemaker, JeAnna Abbott, J. Abbott, 2005 .

Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

Xingyu Wang, Juan M. Madera, J. Abbott, 2020, International Journal of Hospitality Management.

The Hospitality Culture Scale: a measure organizational culture and personal attributes.

J. Abbott, M. Dawson, Stowe Shoemaker, 2011 .

The Diversity-Validity Dilemma

Juan M. Madera, J. Abbott, Je’Anna Abbott, 2012 .

Corporate Social Responsibility and Individual Outcomes: The Mediating Role of Gratitude and Compassion at Work

Xingyu Wang, J. Abbott, Renata F. Guzzo, 2020, Cornell Hospitality Quarterly.

A perspective-taking model for global assignments

Steve Werner, J. Abbott, J. Park, 2014 .

Management fees and hotel performance in the U.S.

A. DeFranco, Nan Hua, J. Abbott, 2020 .

A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review

Juan M. Madera, J. Abbott, Renata F. Guzzo, 2020 .

The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairness

Priyanko Guchait, K. Back, Choong‐Ki Lee, 2019, Journal of Hospitality and Tourism Management.

CSR influence on job pursuit intentions: Perspectives from the lodging industry

Juan M. Madera, J. Abbott, M. Dawson, 2022, Journal of Hospitality and Tourism Management.

Pay and benefit satisfaction, perceived organizational support, and turnover intentions: The moderating role of job variety

J. Abbott, M. Dawson, Phillip M. Jolly, 2021 .

Hospitality Culture and Climate: A Proposed Model for Retaining Employees and Creating Competitive Advantage

J. Abbott, M. Dawson, Je’Anna Abbott, 2011 .