D. Cranage

发表

Personalisation-privacy paradox: the effects of personalisation and privacy assurance on customer responses to travel Web sites.

Chung-Hun Lee, D. Cranage, 2011 .

Toward Understanding Consumer Processing of Negative Online Word-of-Mouth Communication

Chung-Hun Lee, D. Cranage, 2014 .

Willingness to Pay for Customization: The Impact of Choice Variety and Specification Assistance

David A. Cranage, Pei-Jou Kuo, D. Cranage, 2012 .

Customer Uncertainty Dimensions and Online Information Search in the Context of Hotel Booking Channel

Chung-Hun Lee, D. Cranage, 2010 .

International Journal of Hospitality Management Using Self-service Technology to Reduce Customer Waiting Times

D. Cranage, A. Kokkinou, 2022 .

Causal Attributions and Overall Blame of Self-Service Technology (SST) Failure: Different from Service Failures by Employee and Policy

David A. Cranage, D. Cranage, Boyoun Lee, 2018 .

Service failure of intermediary service: impact of ambiguous locus of control

D. Cranage, Boyoun Lee, 2017 .

Forecasting Hotel Occupancy Rates with Time Series Models: An Empirical Analysis

David A. Cranage, William P. Andrew, D. Cranage, 1990 .

Plan to do it right: and plan for recovery

David A. Cranage, D. Cranage, 2004 .

Green strategies for hotels: estimation of recycling benefits.

David A. Cranage, Nripendra Singh, Seoki Lee, 2014 .

The impact of choice on fairness in the context of service recovery

A. Mattila, D. Cranage, 2005 .

College Students' Use of Point of Selection Nutrition Information

D. Cranage, C. Lambert, M. Conklin, 2005 .

Informed Choice

D. Cranage, 2003 .

The Relative Importance of Menu Attributes at Point of Menu Selection Through Conjoint Analysis

D. Cranage, So Jung Lee, 2007 .

The Influence of Learning Style on Hospitality and Tourism Students' Preference for Web Assignments

D. Cranage, C. Lambert, D. Morais, 2006 .

Factors Affecting Breakfast Intake in Children

M. Borja, D. Cranage, P. Bordi, 2003 .

A TASTE COMPARISON OF AN ISOLATED SOY PROTEIN CARBOHYDRATE‐PROTEIN BEVERAGE AND AN ISOLATED WHEY PROTEIN CARBOHYDRATE‐PROTEIN BEVERAGE

G. Salvaterra, M. Borja, D. Cranage, 2003 .

Why wait? Impact of waiting lines on self-service technology use

D. Cranage, A. Kokkinou, 2015 .

EFFECT OF POLYOLS VERSUS SUGAR ON THE ACCEPTABILITY OF ICE CREAM AMONG A STUDENT AND ADULT POPULATION

D. Cranage, J. Stokols, P. Bordi, 2004 .

The Effects of Nutrition Information of Fast Food Menu Items on Consumer Evaluation Behaviors

D. Cranage, Jungjin Hwang, 2011 .

Effect of Nutrition Information in Perceptions of Food Quality, Consumption Behavior and Purchase Intentions

David A. Cranage, Carolyn U. Lambert, D. Cranage, 2004 .

Modeling human behavior in customer-based processes: The use of scenario-based surveys

Alinda Kokkinou, David A. Cranage, D. Cranage, 2011, Proceedings of the 2011 Winter Simulation Conference (WSC).

A comparison of time series and econometric models for forecasting restaurant sales

David A. Cranage, William P. Andrew, D. Cranage, 1992 .

Conservative Choice, Service Failure, and Customer Loyalty: Testing the Limits of Informed Choice

D. Cranage, 2004 .

Customer Health Perceptions of Selected Fast-Food Restaurants According to Their Nutritional Knowledge and Health Consciousness

D. Cranage, Jungjin Hwang, 2010 .

Towards Understanding Consumer Processing of Negative Word-of-Mouth Communication: The Roles of Opinion Agreement and Organizational Response

Chung-Hun Lee, D. Cranage, 2011 .

THE ROLE OF INTERNAL AND EXTERNAL REFERENCE PRICES IN THE LODGING INDUSTRY

A. Mattila, D. Cranage, 2015 .

Service Recovery and Pre-Emptive Strategies for Service Failure: Both Lead to Customer Satisfaction and Loyalty, But for Different Reasons

A. Mattila, D. Cranage, 2006 .

The Pennsylvania State University The Graduate School College of Health and Human Development ADVERTISING PAINFUL YET PLEASURABLE EXPERIENCES: THE INTERACTION OF HEDONIC FRAME AND REGULATORY FOCUS A Dissertation in Hotel, Restaurant and Institutional Management by

Lisa E. Bolton, A. Mattila, D. Cranage, 2016 .

Doing Too Little or Too Much to Recover from Product Failure

D. Cranage, 2009 .

Customer Choice: A Preemptive Strategy to Buffer the Effects of Service Failure and Improve Customer Loyalty

David A. Cranage, Harish Sujan, H. Sujan, 2004 .

Practical time series forecasting for the hospitality manager

David A. Cranage, D. Cranage, 2003 .

Omega-3 Fatty Acid Oil Enhancement of a Protein-Based Recovery Beverage: Sensory Analysis with Athletes

D. Cranage, T. Bream, W. Buckley, 2017 .

Nutrition Information at Point of Selection Affects Food Chosen by High School Students

D. Cranage, C. Lambert, M. Conklin, 2016 .

Restaurants’ healthy eating initiatives for children increase parents’ perceptions of CSR, empowerment, and visit intentions

Ki Won Lee, D. Cranage, M. Conklin, 2016 .

Caregivers’ Reactions to Healthful Items and Nutrition Information on Children’s Menus

D. Cranage, M. Conklin, P. Bordi, 2015 .

What you get is not what you saw: exploring the impacts of misleading hotel website photos.

D. Cranage, Pei-Jou Kuo, Lu Zhang, 2015 .

The role of perceived corporate social responsibility on providing healthful foods and nutrition information with health-consciousness as a moderator

Ki Won Lee, Seoki Lee, D. Cranage, 2014 .

High School Students Are More Satisfied Customers When Nutrition Information Is Posted

D. Cranage, C. Lambert, M. Conklin, 2016 .

College Students’ Health Perceptions of Individual Fast Food Menu Items According to Nutrition Knowledge and Health Consciousness

D. Cranage, Jungjin Hwang, 2015 .

Become a Fan: A Review of Restaurants' Facebook Fan Pages

Lu Zhang, David A. Cranage, Anna S. Mattila, 2011 .

Become a Fan : A Conceptual Model for Social Media Marketing

Lu Zhang, David A. Cranage, Anna S. Mattila, 2010 .

An Assessment of Middle School Children's Knowledge and Attitudes of Nutrition and Their Effects on Eating Behaviors

D. Cranage, C. Lambert, P. Bordi, 2005 .

Nutrition Information at Point of Selection Could Benefit College Students

D. Cranage, C. Lambert, M. Conklin, 2005 .

Relationship of Directors' Beliefs of Perceived Organizational Support and Affective Commitment to Point in Time of Development of School Wellness Policies

D. Cranage, C. Lambert, M. Conklin, 2009 .

Sharing the Responsibility for Service Failure with Customers: The Effects of Informed Choice and Outcome Foreseeability on Customer Loyalty and Exit

H. Sujan, G. Godbey, D. Cranage, 2006 .

ONE SAVES MORE ? RANGE OR AVERAGE ? MAXIMUM OR MINIMUM ? EXPLORING HOW ANCHORING AND SELF-CONFIDENCE OF CONSUMERS INFLUENCE PERCEIVED SAVING ON TENSILE PRICE CLAIM FRAMING

A. Mattila, D. Cranage, 2013 .

CAN YOUNG ADULTS BE INFLUENCED TO EAT HEALTHIER SNACKS: THE EFFECTS OF CHOICE AND NUTRITIONAL INFORMATION ON TASTE, SATISFACTION AND INTENT TO PURCHASE

D. Cranage, M. Conklin, P. Bordi, 2003 .

How anchoring and self-confidence level influence perceived saving on tensile price claim framing

A. Mattila, D. Cranage, Landie Qiu, 2016 .

How anchoring and self-confidence level influence perceived saving on tensile price claim framing

A. Mattila, D. Cranage, Landie Qiu, 2016, Journal of Revenue and Pricing Management.

Estimation of GHG emission from hotel industry

D. Cranage, Amar Nath, Nripendra Singh, 2014 .