A. Canhoto

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Troubled waters: the transformation of marketing in a digital world

S. Dibb, L. Simkin, L. Quinn, 2016 .

Safeguarding customer information: the role of staff

A. Canhoto, 2009 .

Emerging segmentation practices in the age of the social customer

Moira Clark, A. Canhoto, Paul Fennemore, 2013 .

Big data, big decisions: The impact of big data on board level decision-making

David C. Wilson, Maureen Meadows, Ana Isabel Canhoto, 2018, Journal of Business Research.

Exploring the factors that support adoption and sustained use of health and fitness wearables

A. Canhoto, S. Arp, 2017 .

Bittersweet! Understanding and Managing Electronic Word of Mouth

Ana Isabel Canhoto, Jan Kietzmann, Jan H. Kietzmann, 2013 .

Customer service 140 characters at a time: The users' perspective

Ana Isabel Canhoto, Moira Clark, Moira Clark, 2013 .

The role of customer management capabilities in public–private partnerships

K. Ball, M. Meadows, S. Dibb, 2017 .

Unpacking the interplay between organisational factors and the economic environment in the creation of consumer vulnerability

S. Dibb, A. Canhoto, 2016, Consumer Vulnerability.

Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective

A. Canhoto, 2020, Journal of Business Research.

Case Study Research Design

A. Canhoto, Martyn Shuttleworth, 2014 .

Management Research: Applying the Principles

A. Canhoto, Susan D. Rose, N. Spinks, 2014 .

The co-production of value in digital, university-industry R&D collaborative projects

Ana Isabel Canhoto, Sarah Quinton, Sally Dibb, 2016 .

Profiling under conditions of ambiguity—An application in the financial services industry

James Backhouse, Ana Isabel Canhoto, J. Backhouse, 2007 .

Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy

Sebastian Molinillo, Ana Isabel Canhoto, Sarah Quinton, 2018 .

Taking responsibility for border security: Commercial interests in the face of e-borders

K. Ball, M. Meadows, S. Dibb, 2014 .

"Les Uns et les autres - The role of personal and organisational circumstances in knowledge development and acquisition"

J. Backhouse, A. Canhoto, 2006 .

Fall and redemption: Monitoring and engaging in social media conversations during a crisis

Dirk vom Lehn, A. Canhoto, F. Kerrigan, 2015 .

Assessing the Impact of Social Media in Marketing Information Systems

S. Dibb, L. Simkin, L. Quinn, 2014 .

Organizational tensions arising from mandatory data exchange between the private and public sector: The case of financial services

K. Ball, M. Meadows, S. Dibb, 2020, Technological Forecasting and Social Change.

Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust

A. Braganza, Weifeng Chen, A. Canhoto, 2020, Journal of Business Research.

Capabilities, opportunities and motivations that drive food waste disposal practices: A case study of young adults in England

E. Pei, Danae Manika, E. Iacovidou, 2022, Journal of Cleaner Production.

Speculative Security: The Politics of Pursuing Terrorist Monies

A. Canhoto, 2014 .

BOOK REVIEW

A. Canhoto, M. Goede, 2005 .

General Description of the Process of Behavioural Profiling

James Backhouse, Ana Isabel Canhoto, J. Backhouse, 2008, Profiling the European Citizen.

Carnivalesque collaborations: reflections on ‘doing’ multi-disciplinary research

Maureen Meadows, Ana Isabel Canhoto, Kirstie Ball, 2015 .

Power negotiation on the tango dancefloor: The adoption of AI in B2B marketing

D. Yen, A. Canhoto, B. Keegan, 2022, Industrial Marketing Management.

The dark side of AI-powered service interactions: exploring the process of co-destruction from the customer perspective

Ana Isabel Canhoto, Daniela Castillo, Emanuel Said, 2020, The Service Industries Journal.

Gigification, job engagement and satisfaction: the moderating role of AI enabled system automation in operations management

A. Braganza, Weifeng Chen, A. Canhoto, 2021, Production Planning & Control.

Improving the Retention and Progression of Learners Through Intelligent Systems for Diagnosing Metacognitive Competencies - A Case Study in UK Further Education

Ana Isabel Canhoto, Esin Yoruk, Tej Samani, 2021, IHIET.

Stakeholders of the world, unite!: Hospitality in the time of COVID-19

A. Canhoto, Liyuan Wei, 2021, International Journal of Hospitality Management.

Profiling behaviour: The social construction of categories in the detection of financial crime.

Ana Isabel Canhoto, A. Canhoto, 2007 .

Small Bowel GIST: Clinical Presentation as Intussusception and Obscure Bleeding

P. Figueiredo, C. Sofia, A. Canhoto, 2016, GE Portuguese journal of gastroenterology.

Impact Of Intranets On Employee Perception And Behavior: A Case Study In A UK Bank

James Backhouse, Ana Isabel Canhoto, John Baptista, 2006, ICIS.

The Pandemic-Induced Personal Data Explosion

A. Canhoto, A. Brough, 2022, Social Marketing Quarterly.

Artificial intelligence and machine learning as business tools: A framework for diagnosing value destruction potential

Ana Isabel Canhoto, Fintan Clear, F. Clear, 2020 .

Digital strategy aligning in SMEs: A dynamic capabilities perspective

Sebastian Molinillo, Ana Isabel Canhoto, Sarah Quinton, 2021, J. Strateg. Inf. Syst..

Learning From Simulation Design to Develop Better Experiential Learning Initiatives

Ana Isabel Canhoto, Jamie Murphy, Jamie Murphy, 2016 .

Snakes and Ladders: Unpacking the Personalisation-Privacy Paradox in the Context of AI-Enabled Personalisation in the Physical Retail Environment

A. Canhoto, B. Keegan, Maria Ryzhikh, 2023, Information systems frontiers : a journal of research and innovation.

An investigation of existing and emerging segmentation practices in online social media networks

Ana Isabel Canhoto, Moira Clark, Paul Fennemore, 2011 .

Non-experimental explanatory quantitative research designs

A. Canhoto, 2014 .

The Dark Side of CRM: Customers, Relationships and Management

Ana Isabel Canhoto, Bang Nguyen, Lyndon Simkin, 2015 .